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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Gaming Pavilion - 17-cd0228ng Product Specifications

Hardware

Product number
7AQ24EA
Product name
HP Gaming Pavilion - 17-cd0228ng
Microprocessor
Intel® Core™ i7 9750H (2.6 GHz base frequency, up to 4.5 GHz base with Intel® Turbo Boost Technology, 12 MB cache, 6 cores)
Chipset
Intel® HM370
Memory, standard
16 GB DDR4-2666 SDRAM (2 x 8 GB)
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
43.9 cm (17.3") diagonal FHD 144 Hz IPS anti-glare WLED-backlit (1920 x 1080)
Wireless connectivity
Intel® Wireless-AC 9560 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo (Supporting Gigabit file transfer speeds)
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 2 Type-C™ (10 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.4, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 HDMI; 1 AC smart pin; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
40.5 x 28.2 x 2.5 cm
Weight
2.8 kg
Power supply type
200 W AC power adapter
Battery type
3-cell, 52.5 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
OMEN Command Center; HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Ireland

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