> Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
> Resolve Windows 10 or update issues on HP computer – Click Here
Information
Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here
Integrated video is not available if a graphics card is installed.
Sound/Audio
Integrated audio
Audio Codec: ALC3863-CG
High Definition (Azalia) 5.1 channel audio support
note:
The motherboard supports 5.1 surround sound. If the computer does not have the required audio jacks for a 5.1 configuration, additional hardware is required to use 5.1 surround sound.
Audio jack presence detection
note:
An internal speaker is not included with integrated audio. External speakers or headphones are required to hear sound.
note:
Integrated audio is not available if a sound card is installed.
Networking
Integrated Bluetooth 4.2 and Wireless LAN 802.11a/b/g/n/ac featuring Dual-band (2.4 GHz and 5.0 GHz) 1 x 1 technology
Interface: M.2
Transmission standards: 802.11 a/b/g/n/ac
Dual band: 2.4 GHz and 5.0 GHz
LAN: 1000BASE-T
Technology: Realtek RTL8161
Data transfer speeds: up to 10/100/1000 Mb/s
Transmission standards: 1000BASE-T Ethernet
Hard drives
1 TB
Size: 1 TB
Interface: SATA
Rotational Speed: 7200 RPM
CD/DVD disc drive
DVD Writer
Data transfer rates up to 3,600 KB/s (CD read/write)
Data transfer rates up to 10,800 KB/s (DVD read/write)
Formats/Disc types
Write speeds
Read speeds
DVD
DVD-ROM SL
N/A
up to 8x
DVD-ROM DL
N/A
up to 8x
DVD+R SL
up to 8x
up to 8x
DVD+R DL
up to 6x
up to 8x
DVD-R SL
up to 8x
up to 8x
DVD-R DL
up to 6x
up to 8x
DVD+RW
up to 8x
up to 8x
DVD-RW
up to 6x
up to 8x
CD
CD-R
up to 24x
up to 24x
CD-RW
up to 10x
up to 24x
CD-ROM
N/A
up to 24x
Memory card reader
3-in-1 memory card reader
Figure : Memory card reader
Supports the following cards:
Secure Digital (SD)
Secure Digital High Capacity (SDHC)
SDXC
Computer case
Chassis
Height: 30.71 cm (12.09 in)
Width: 16.31 cm (6.42 in)
Depth: 39.50 cm (12.40 in)
Weight
5.70 kg (12.57 lb) - without packaging
Power supply
Internal 180 W PSU
180 W uATX Energy Star 6.0 internal power supply
I/O ports
Front I/O ports
USB 3.0: 1
USB 3.0-Type C: 1
Headphone/Microphone: 1
Back I/O ports
note:
The configuration might differ depending on your model (for example, if a dedicated graphics card is included). Any modifications or upgrades might change the configuration, port accessibility, and port functionality.
Figure : Lubin back I/O panel
VGA
HDMI out
USB 3.0: 2
USB 2.0: 2
LAN (Ethernet)
Audio jacks
Keyboard, mouse and input devices
USB keyboard
note:
Keyboard layout, functionality, and color might vary by country/region.
HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software Category
Software Title
Recovery Manager: Program Reinstallation
Operating System
Microsoft Windows 10 Home (64-bit)
No
Entertainment, Music & Games
Amazon
Booking.com
CyberLink Power Media Player
HP Audio Switch
HP Games
Netflix
Solitaire
5.1 Surround Sound
No
No
Yes
Yes
No
No
No
No
Productivity
Dropbox
HP Jumpstart
No
No
Imaging, Photography, Video & Film
CyberLink PowerDirector
HP ePrint
Yes
No
Connected with HP
HP Lounge
No
Security
McAfee LiveSafe (30-day subscription)
No
Support
HP Documentation
HP PC Hardware Diagnostics UEFI
HP Support Assistant
Yes
Yes
Yes
Recovery
HP Recovery Manager
No
Browser
Microsoft Edge
No
note:
This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message