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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05855885

Version: 1

Advisory: HP 28x, EliteDesk, EliteOne All-in-One, ProDesk and ProOne All-in-One Desktop PCs - "Parse Errors in inetres.admx" Error Is Displayed When Opening The Group Policy Editor

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 11-Dec-2017

Last updated : 17-Jan-2018

DESCRIPTION
When launching Group Policy Editor several windows popup and the following error message appears:
parse errors in inetres.admx
All systems running Windows 7 in non-English languages since 2016 March may be affected by this issue.

SCOPE
Systems:
  • HP 280 G2 Microtower PC (ENERGY STAR)
  • HP 280 G3 Microtower PC (ENERGY STAR)
  • HP 288 Pro G2 Microtower PC (ENERGY STAR)
  • HP EliteDesk 705 G2 Desktop Mini PC (ENERGY STAR)
  • HP EliteDesk 705 G2 Microtower PC (ENERGY STAR)
  • HP EliteDesk 705 G2 Small Form Factor PC (ENERGY STAR)
  • HP EliteDesk 705 G3 Desktop Mini PC (ENERGY STAR)
  • HP EliteDesk 705 G3 Microtower PC (ENERGY STAR)
  • HP EliteDesk 705 G3 Small Form Factor PC (ENERGY STAR)
  • HP EliteDesk 800 35W G2 Desktop Mini PC (ENERGY STAR)
  • HP EliteDesk 800 35W G3 Desktop Mini PC (ENERGY STAR)
  • HP EliteDesk 800 65W G2 Desktop Mini PC (ENERGY STAR)
  • HP EliteDesk 800 65W G3 Desktop Mini PC (ENERGY STAR)
  • HP EliteDesk 800 G2 Small Form Factor PC (ENERGY STAR)
  • HP EliteDesk 800 G2 Tower PC (ENERGY STAR)
  • HP EliteDesk 800 G3 Small Form Factor PC (ENERGY STAR)
  • HP EliteDesk 800 G3 Tower PC (ENERGY STAR)
  • HP EliteOne 800 G2 21.5-inch All-in-One PC (ENERGY STAR)
  • HP EliteOne 800 G2 23-inch Touch All-in-One PC (ENERGY STAR)
  • HP EliteOne 800 G3 23.8-inch Touch All-in-One PC (ENERGY STAR)
  • HP ProDesk 400 G3 Microtower PC (ENERGY STAR)
  • HP ProDesk 400 G3 Small Form Factor PC (ENERGY STAR)
  • HP ProDesk 400 G4 Microtower PC (ENERGY STAR)
  • HP ProDesk 400 G4 Small Form Factor PC (ENERGY STAR)
  • HP ProDesk 480 G3 Microtower PC (ENERGY STAR)
  • HP ProDesk 480 G4 Microtower PC (ENERGY STAR)
  • HP ProDesk 490 G3 Microtower PC (ENERGY STAR)
  • HP ProOne 400 G3 20-inch Touch All-in-One PC (ENERGY STAR)
Operating Systems:
  • Microsoft Windows 7 Professional (64-bit)
RESOLUTION
To resolve this issue, perform the following steps:
  1. Download and install the Administrative Templates (ADMX) for Windows Server 2008 R2 and Windows 7.



  2. Use the KB link to upgrade to Internet Explorer 11.
  3. Download and install Group Policy Administrative Template files for Internet Explorer.



  4. Update the inetres.admx file from %WINDIR%\KB2841134\inetres.admx to %SYSTEMROOT%\windows\PolicyDefinitions\inetres.admx.
  5. Update inetres.adml file from %WINDIR%\KB2841134\<LanguageCode>\inetres.adml to %SYSTEMROOT% windows\PolicyDefinitions\<LanguageCode>\inetres.adml.
IMPORTANT: The action of copy could be rejected due to it requires a Trust Installer privilege. Please change the current owner from the Trust Installer to your administrators account to have full control.

Hardware platforms affected : HP 280 G2 Microtower PC (ENERGY STAR), HP 280 G3 Microtower PC (ENERGY STAR), HP 288 Pro G2 Microtower PC (ENERGY STAR), HP EliteDesk 705 G2 Desktop Mini PC (ENERGY STAR), HP EliteDesk 705 G2 Microtower PC (ENERGY STAR), HP EliteDesk 705 G2 Small Form Factor PC (ENERGY STAR), HP EliteDesk 705 G3 Desktop Mini PC (ENERGY STAR), HP EliteDesk 705 G3 Microtower PC (ENERGY STAR), HP EliteDesk 705 G3 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 35W G2 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 35W G3 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 65W G2 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 65W G3 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 G2 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 G2 Tower PC (ENERGY STAR), HP EliteDesk 800 G3 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 G3 Tower PC (ENERGY STAR), HP EliteOne 800 G2 21.5-inch All-in-One PC (ENERGY STAR), HP EliteOne 800 G2 23-inch Touch All-in-One PC (ENERGY STAR), HP EliteOne 800 G3 23.8-inch Touch All-in-One PC (ENERGY STAR), HP ProDesk 400 G3 Microtower PC (ENERGY STAR), HP ProDesk 400 G3 Small Form Factor PC (ENERGY STAR), HP ProDesk 400 G4 Microtower PC (ENERGY STAR), HP ProDesk 400 G4 Small Form Factor PC (ENERGY STAR), HP ProDesk 480 G3 Microtower PC (ENERGY STAR), HP ProDesk 480 G4 Microtower PC (ENERGY STAR), HP ProDesk 490 G3 Microtower PC (ENERGY STAR), HP ProOne 400 G3 20-inch Touch All-in-One PC (ENERGY STAR)

Operating systems affected : Microsoft Windows 7 Professional (64-bit) (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA05855885

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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