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HP Customer Support - Knowledge Base

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Samsung Printers - Update Firmware Using Samsung Printer Diagnostics

This document introduces the flow of steps when you select the Update firmware option in the Samsung Printer Diagnostics (SPD) application.

Update the firmware

You can update the printer firmware by selecting Advanced options on the main SPD screen.
Figure : Select Advanced options

Update firmware option

In Advanced options, select Update firmware and read the notices.
Figure : Select the update firmware option

Select a connected printer

This screen lists the available printers. Choose the printer you want the application to check for firmware updates.
Figure : Select a printer

Check for updates

This screen displays the progress of the application checking for firmware updates.
Figure : Checking for firmware updates

Updating the firmware progress

If authentication is needed for a network printer that is getting a firmware update, an authentication dialog pops up. The ID and password needed are for SWS (SyncThru Web Service).
Figure : Authentication dialog box

Firmware update complete

When the firmware is updated successfully a screen displays with a checkered flag.
Figure : Successful update screen
If no new updates are available, a screen displays a blue circle with a check mark. If the update failed, a failed screen displays.
Figure : No updates and failed screens

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