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HP Customer Support - Knowledge Base

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HP LaserJet Managed MFP E82540, E82550, E82560 - Replace the toner cartridge

Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems.

Cartridge information

This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges, contact the managed service representative. Make sure to have the product model number, which appears on the product label on the back of the printer.
note:
High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For more information, go to www.hp.com/go/learnaboutsupplies.
Do not remove the toner cartridge from its package until it is time to replace it.
  caution:
To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of time.
  caution:
If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric.
note:
Information about recycling used toner cartridges is in the toner-cartridge box.

Replace the toner cartridge

Watch the video or follow the steps below to replace the toner cartridge.
  1. Open the front door.
    Figure : Opening the front door
  2. Release the cartridge latch.
    Figure : Unlocking the cartridge
  3. Grasp the end of the cartridge and slide it out partway to expose the handle on top. Use the handle to hold the cartridge as you remove it from the printer.
    Figure : Removing the cartridge
  4. Remove the new toner cartridge from its package. Save all packaging for recycling the used toner cartridge.
    Figure : Unpacking the cartridge
  5. Place the new cartridge on a flat surface with the contacts facing up, and then pull the red tapes to remove them from the cartridge.
    Figure : Pulling out packing tapes
  6. Hold the new cartridge horizontally and rock it from side to side six times to evenly distribute the toner.
    Figure : Rocking the cartridge
  7. Align the toner cartridge with its slot and insert the toner cartridge into the printer.
    Figure : Inserting the cartridge
  8. Secure the latch.
    Figure : Locking the cartridge
  9. Close the front door.
    Figure : Closing the front door
  10. Pack the used cartridge into the box that the new cartridge came in. See the enclosed recycling guide for information about recycling.
    In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/recycle to print a pre-paid shipping label.
    Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.
    Figure : Packing the used cartridge

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