hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05163480

Version: 1

Advisory: HP Z840 Workstation - Some Features Won't Be Available if Pairing an M6000 12GB and M6000 24GB Cards

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 06-Jun-2016

Last updated : 06-Jun-2016

DESCRIPTION
If an NVIDIA Quadro M6000 12GB card, HP P/N 801196-002, is paired with an NVIDIA Quadro M6000 24GB card, HP P/N 844224-001, in the same system, certain dual-card features will not work. These features are SLI, Mosaic, and Quadro Sync.
Symptoms:
SLI, Mosaic, and Quadro Sync features will be unavailable.

SCOPE
Information in this document applies to the following:
Systems:
  • HP Z840 Workstation
Operating Systems:
  • Non-OS Specific
RESOLUTION
Only pair like model Nvidia M6000 cards; 2 x Nvidia M6000 12GB, HP P/N 801196-002 or 2 x Nvidia M6000 24GB, HP P/N 844224-001.

Hardware platforms affected : HP Z840 Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05163480

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Ireland

hp-detect-load-my-device-portlet

Actions
Loading...