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HP Notebooks and PCs - Communications Port Error in COM5

This document is for HP Notebooks and PCs.
The error message Event ID 29 Descr: Control register for COMx overlaps with the control register for Comx displays after connecting an external device like a monitor or a flash drive.
  1. Search Windows for device manager and select Device Manager from the list of results.
    The Device Manager window displays.
  2. Locate the Universal Serial Bus controllers section, and then double-click it to expand the list.
    Figure : Device Manager with Universal Serial Bus controllers expanded
    Device Manager with Universal Serial Bus controllers expanded
  3. Right-click the devices that display underneath the Universal Serial Bus section, click Uninstall from the drop-down list, and then OK to confirm.
    Figure : Uninstalling devices underneath the Universal Serial Bus controllers section
    Uninstalling devices underneath the Universal Serial Bus controllers section
  4. Restart your computer.
    The computer restarts without the error message displaying.

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Country/Region: Flag Ireland

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