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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP Printers - 'HP Scan Quit Unexpectedly' Error Displays (OS X v10.11)

This document is for HP printers connected to a computer with OS X v10.11 El Capitan.
When attempting to save your scan as a PDF file with HP Scan, the program quits and a HP Scan quit unexpectedly message displays.
To resolve the issue, download the HP Easy Scan App from the App Store.

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Country/Region: Flag Ireland

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