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HP Customer Support - Knowledge Base

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Compaq 14, HP 14, 15, and Pavilion 11 Notebook PCs - HP Wireless Button Driver Is Displayed as an Unknown Device After Upgrading From Windows 7 to Windows 10

The HP Wireless Button driver is displayed as an unknown device in Device Manager after upgrading from Windows 7 to Windows 10.
To resolve this issue, download and install the latest BIOS for your model computer, then download and install the following SoftPaq:
Step 1: Download and install the latest BIOS with HP Support Assistant.
  1. Open HP Support Assistant.
  2. Select Updates and Tune-ups.
  3. Click Check for updates now.
  4. In the Updates results list, check HP Notebook System BIOS update.
  5. Follow the on-screen instructions to download and install BIOS update.
  6. Restart the computer.
Step 2: Download and install the following SoftPaq.
SoftPaq Description
Release Notes
Download SoftPaq
HP Wireless Button Driver
Version: 1.1.2.1
Revision: A
note:
The HP Wireless Button driver can also be downloaded and installed via Windows Updates.

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Country/Region: Flag Ireland

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