hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

HP Notebook PC - Finding the IMEI Number of the Computer Through the Command Prompt

This document describes how to find the IMEI number for your computer.
In order to activate Mobile Broadband Service, the customer needs the IMEI of the WWAN module.
Select your operating system from the following options and then follow the steps to find the IMEI number for that operating system.

Windows 7

Follow these steps on how to find the IMEI number for your Windows 7 computer.
  1. Click the Start icon, and then enter Run in the search field.
  2. Select Run from the list of results.
  3. In the Open field, enter CMD, and then press Enter.
    Figure : Run
    Image: Run
  4. In the command prompt window, enter netsh mbn sh interface, and then press Enter.
    Figure : Command Prompt
    Image: Command Prompt
  5. Locate the Device ID information. This is the IMEI number.
    Figure : Device ID
    Image: Device ID

Windows 8

Follow these steps on how to find the IMEI number for your Windows 8 computer.
  1. On the Start screen, type cmd to open the Search charm, and then select CMD from the list of results.
  2. In the command prompt window, enter netsh mbn sh interface, and then press Enter.
    Figure : Command Prompt
    Image: Command Prompt
  3. Locate the Device ID information. This is the IMEI number.
    Figure : Device ID
    Image: Device ID

Windows 8 (ElitePad 900)

Follow these steps on how to find the IMEI number for your ElitePad 900 using Windows 8.
  1. On the Start screen, type cmd to open the Search charm, and then select CMD from the list of results.
  2. Click the Touch Keyboard icon in desktop mode to open on the on-screen keyboard.
  3. In the command prompt window, enter netsh mbn sh interface, and then press Enter.
    note:
    This command does not reveal the IMEI number if wireless button or HP Connection Manager disables the WWAN.
    Figure : Command Prompt
    Image: Command Prompt
  4. Locate the Device ID information. This is the IMEI number.
    Figure : Device ID
    Image: Device ID

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Ireland

hp-detect-load-my-device-portlet

Actions
Loading...

hp-hero-support-search

Actions
Loading...