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Sprout by HP - Cannot create new Mixamo Fuse substances using mat capture

When trying to create a new substance, Mixamo Fuse displays the following message:
WARNING: Could not find C:\Users\siamese\AppData\Local\Temp\Mixamo Fuse\NewCustomSubstance_4.png, reverting to default Diffuse image
Figure : Fuse message
Fuse message
After clicking OK the following message appears:
Substance imported successfully!
Figure : Substance imported successfully
Fuse message substance imported successfully
The new substance is blank and the substance collection will have this blank added.
Calibrate the touch mat to resolve the issue. To calibrate the touch mat use these instructions:
  1. Tap the three horizontal bars displayed at the top-right of the touch mat.
  2. Tap Settings.
    Figure : Horizontal bars and Settings
    Horizontal bars and Settings
  3. Tap Calibrate, then follow the on-screen instructions to complete the calibration.

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Country/Region: Flag Ireland

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