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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP LaserJet P4014, P4015 and P4515 Printer Series - Replace the EIO Jetdirect Card

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.

EIO Jetdirect card replacement

  1. Turn off the product.
  2. Remove the two screws and cover plate from the EIO slot on the back of the product.
    note:
    Do not discard the screws or the cover plate. Save them for future use if you remove the EIO card.
  3. Install the EIO card in the EIO slot and tighten the screws.
  4. Connect the network cable to the EIO card.
  5. Turn on the product, and then print a configuration page to verify that the new EIO device is recognized.
    note:
    When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints.

Remove an HP Jetdirect print server card

  1. Turn off the product.
  2. Disconnect the network cable from the EIO card.
  3. Loosen the two screws from the EIO card, and then remove the EIO card from the EIO slot.
  4. Place the cover plate from the EIO slot onto the back of the product. Insert and tighten the two screws.
  5. Turn on the product.

Parts return


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Country/Region: Flag Ireland

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