hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

Setting Up the Printer Hardware for the HP Officejet 6500A e-All-in-One Printer Series

Introduction

This document explains how to set up the physical parts of the product. Complete these steps before you install the product software on your computer.
This document includes the following steps to set up the product:
  • Unpack the All-in-One
  • Connect the power cord
  • Turn on the All-in-One
  • Load paper in the tray
  • Set the control panel language
  • Install the printhead
  • Install the cartridges

Setting up the All-in-One

Follow these steps in order.
note:
Do not connect a USB cable now. If you plan to use a USB cable to connect the printer to the computer, you will be prompted to connect it at the correct time during the software installation.

Step one: Unpack the All-in-One

Follow these steps to unpack the product.
  1. Remove all tape and packing materials from outside the product.
    Figure : Remove packing materials from outside the product
    Illustration of tape and packing materials on front of product
  2. Lift the product lid, and then remove all tape and packing materials from inside the product.
    Figure : Remove packing materials from inside the product
    Illustration of removing the packing materials from the inside of the product
  3. Open the print-carriage access door.
  4. Remove the orange packaging material in the print carriage.
    Figure : Remove orange packaging material
    Illustration of removing orange packaging material.
  5. Turn the product in order to access its rear side.
    Figure : Turn the product to access rear side
    Illustration: Turn the product to access its rear side.
  6. Remove all tape and packing materials from the rear of the product.
    Figure : Remove the packing materials from the rear of the product
    Illustration of removing the packing materials from the rear of the product

Step two: Connect the power cord

  1. Connect the cord from the power supply into the rear of the product.
  2. Plug the power cord into the power supply.
  3. Plug the other end of the power cord into an electrical outlet.
      Figure : Connect the power cord
    1. HP product
    2. Power supply
    3. Electrical outlet

Step three: Turn on the All-in-One

Press the Power button () to turn on the product.
Figure : Press the power button
Illustration of pressing the power button

Step four: Set the language and country/region

Follow these steps to set the language and country/region.
  1. On the product control panel, touch the Down Arrow () until the desired language displays.
  2. Touch the desired language, and then touch Yes to accept the language setting.
  3. Touch the Down Arrow () until the desired country/region displays.
  4. Touch the desired country/region, and then touch Yes to accept the country/region setting.

Step five: Install the cartridges

Follow these steps to install the cartridges that shipped with your product.
Figure : Cartridges that shipped in the box
Illustration of the cartridges that shipped in the box.
  1. Open the cartridge access door.
  2. On one of the cartridges, pull the orange pull-tab straight back to remove the plastic wrap.
    Figure : Remove the plastic wrap
    Illustration of removing the plastic wrap from a cartridge
  3. Twist the orange cap counterclockwise to snap it off the cartridge.
    Figure : Remove the orange cap
    Illustration of removing the orange cap from a cartridge
  4. With the cartridge contacts facing the printhead, slide the cartridge into the correct slot. The color-coded icons on the cartridge and in the printhead must match.
    Figure : Insert the cartridge
    Illustration of inserting a cartridge in its slot
  5. Press down on the cartridge until it clicks firmly into place.
    Figure : Press the cartridge into place
    Illustration of pressing a cartridge into its slot
  6. Repeat these steps for each cartridge.
  7. Close the cartridge access door. The carriage moves to the right side of the product.
    Figure : Close the cartridge access door
    Illustration: Close the cartridge access door.
  8. Wait while the product aligns the printheads, and then prints an alignment page.
    Figure : Product alignment page
    Scan of product alignment page

Step six: Install the duplexer (some models only)

  1. Turn the product in order to access its rear side.
    Figure : Turn the product to access rear side
    Illustration: Turn the product to access its rear side.
  2. Angle the duplexer to the left side of the product, and then insert the left side of the duplexer into the rear access area.
    Figure : Angle the duplexer to the left side
    Illustration: Angle the duplexer to the left side.
  3. Push in the right side of the duplexer until it clicks.
    Figure : Push in the right side of the duplexer
    Illustration: Push in the right side of the duplexer.

Step seven: Load paper in the tray

  1. Lift the output tray.
    Figure : Lift the output tray
    Illustration of lifting the output tray
  2. Insert the paper print-side down along the right side of the input tray. Make sure that the paper aligns with the right and back edges of the tray and is not higher than the line marking in the tray.
  3. Adjust the paper width guide inward so it rests against the edge of the paper but does not bind the paper.
    Figure : Load the paper, and then adjust the paper width guide
    Illustration of loading paper in the input tray and adjusting the paper width guide.
  4. Close the output tray.
    Figure : Close the output tray
    Illustration of closing the output tray.
  5. Pull out the extension on the output tray, and then open the paper catch at the end of the output tray extension.
    Figure : Pull out the output tray extension
    Illustration of the output tray extension

Getting started with ePrint

Now you can stay connected and productive on the go with ePrint. ePrint lets you print directly to your ePrint-enabled HP printer using a smartphone, notebook, or other mobile device. For additional information related to setting up and using ePrint, click the link provided.
HP ePrint
Setting Up and Using HP ePrint

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Ireland

hp-detect-load-my-device-portlet

Actions
Loading...

hp-hero-support-search

Actions
Loading...