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Printer Specifications for HP Officejet Pro 8500A e-All-in-One Printer Series

Product specifications

This document contains specifications for the product, including model numbers, system requirements, and print speed.

HP Officejet Pro 8500A, 8500A Plus, and 8500A Premium e-All-in-One Printer models

All-in-One Model	Image	Product Number
HP Officejet Pro 8500A e-All-in-One Printer - A910a and A910d		CM755A CQ721A CQ840A
HP Officejet Pro 8500A Plus e-All-in-One Printer series - A910g and A910k		CM756A CQ722A CQ841A
HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n		CM758A

System requirements

The following tables contain the minimum system requirements for supported Windows and Mac operating systems.

Windows system requirements

Supported Windows operating systems: Windows XP Service Pack 2, Windows Vista, and Windows 7.

note:
For Windows Vista Starter Edition, and Windows 7 Starter Edition, only printer drivers and scan drivers are available.

Component		Minimum system requirement	Recommended system requirement
Processor	Windows XP (32-bit) Service Pack 2	Intel Pentium II or Celeron processor	Intel Pentium III or higher processor
	Windows Vista	800 MHz 32-bit (x86) or 64-bit (x64) processor	1 GHz 32-bit (x86) or 64-bit (x64) processor
	Windows 7	1 GHz 32-bit (x86) or 64-bit (x64) processor	1.5 GHz 32-bit (x86) or 64-bit (x64) processor
RAM	Windows XP (32-bit) Service Pack 2	128 MB	512 MB
	Windows Vista	512 MB	1 GB
	Windows 7	1 GB	2 GB
Free disk space	Windows XP (32-bit) Service Pack 2	750 MB	850 MB
	Windows Vista	2 GB	2.5 GB
	Windows 7	1.5 MB	2 GB
CD drive		CD or DVD drive
Browser	Windows XP (32-bit) Service Pack 2	Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher
	Windows Vista	Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher
	Windows 7	Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher
Connectivity^*	Network support	Embedded networking
	USB support	USB 2.0 HS
	Memory cards	Card slots PictBridge
Other	Adobe Acrobat Reader 5.0 or later

note:
USB cables are available from any reputable dealer.

Mac system requirements

Supported Mac operating systems: Mac OS X (v.10.5.8, v.10.6, v.10.7, and v.10.8)

Component	Minimum system requirement	Recommended system requirement
Processor	PowerPC G4, G5, or Intel Core processor	PowerPC G4, G5, or Intel Core processor
Memory	256 MB	512 or more MB
Free disk space	300 MB	500 MB
Browser	Safari 3.2.3 or higher
Connectivity	Network support	Embedded networking
	USB support	USB 2.0 HS
	Memory cards	Card slots PictBridge
Media Player	Quick Time 5.0 or later
Other	Adobe Acrobat Reader 5.0 or later

note:
USB cables are available from any reputable dealer.

Physical dimensions

The following tables contain physical dimensions of the printers.

HP Officejet Pro 8500A e-All-in-One Printer

Dimension	Measurement
Height	283 mm (11.1 inches) With tray 2: 350 mm (13.7 inches)
Width	502 mm (19.8 inches)
Depth	472 mm (18.6 inches)
Weight	With duplexer: 11.5 kg (25.4 pounds) With tray 2: 14.2 kg (31.4 pounds)

HP Officejet Pro 8500A Plus e-All-in-One Printer

Dimension	Measurement
Height	306 mm (12.1 inches) With tray 2: 373 mm (14.7 inches)
Width	502 mm (19.8 inches)
Depth	472 mm (18.6 inches)
Weight	With duplexer: 12.3 kg (27.1 pounds) With tray 2: 15.0 kg (33.1 pounds)

HP Officejet Pro 8500A Premium e-All-in-One Printer

Dimension	Measurement
Height	306 mm (12.1 inches) With tray 2: 373 mm (14.7 inches)
Width	502 mm (19.8 inches)
Depth	472 mm (18.6 inches)
Weight	With duplexer: 12.3 kg (27.1 pounds) With tray 2: 15.0 kg (33.1 pounds)

Printheads and cartridges

The printing mechanism for this product consists of two printheads and four cartridges. Review the following information to find the printheads and cartridges that are compatible with your product.

Printheads

Description	Part number	Example
HP 940 Black/Yellow Officejet Printhead	C4900A
HP 940 Magenta/Cyan Officejet Printhead	C4901A

Cartridges

Cartridge	Description	Example
Black	HP 940XL^* Black Officejet Ink Cartridge
Black	North America only: HP 940 Black Officejet Ink Cartridge
Cyan	HP 940XL Cyan Officejet Ink Cartridge
Cyan	North America only: HP 940 Cyan Officejet Ink Cartridge
Magenta	HP 940XL Magenta Officejet Ink Cartridge
Magenta	North America only: HP 940 Magenta Officejet Ink Cartridge
Yellow	HP 940XL Yellow Officejet Ink Cartridge
Yellow	North America only: HP 940 Yellow Officejet Ink Cartridge

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Paper-handling specifications

Review the following tables for specifications regarding paper handling.

Paper tray capacities

Tray	Type	Weight	Capacity
Tray 1	Paper	60 to 105 g/m² (16 to 28 lb bond)	Up to 250 sheets of plain paper (25 mm [1 inch] stacked)
	Transparencies	n/a	Up to 70 sheets (17 mm [0.67 inch] stacked)
	Photo paper	250 g/m² (66 lb bond)	Up to 100 sheets (17 mm [0.67 inch] stacked)
	Labels	n/a	Up to 100 sheets (17 mm [0.67 inch] stacked)
	Envelopes	75 to 90 g/m² (20 to 24 lb bond envelope)	Up to 30 sheets (17 mm [0.67 inch] stacked)
	Cards	Up to 200 g/m² (110 lb index)	Up to 80 cards
Tray 2 note: Paper tray 2 is an optional accessory not included with all models.	Plain paper only	60 to 105 g/m² (16 to 28 lb bond)	Up to 250 sheets
Duplexer	Paper	60 to 105 g/m² (16 to 28 lb bond)	n/a
Automatic document feeder	Paper	60 to 75 g/m² (16 to 20 lb bond)	50 sheets
Output tray	All supported media	n/a	Up to 150 sheets of plain paper (text printing)

note:
Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently.

Supported paper sizes

Paper type	Paper size	Tray 1	Tray 2	Duplexer	ADF
Plain paper	U.S. Letter: 216 x 279 mm (8.5 x 11 inches)
	U.S. Legal: 216 x 356 mm (8.5 x 14 inches)
	A4: 210 x 297 mm (8.5 x 13.0 inches)
	216 x 330 mm (8.27 x 11.70 inches)
	U.S. Executive: 184 x 267 mm (7.25 x 10.5 inches)
	U.S. Statement: 140 x 216 mm (5.5 x 8.5 inches)
	B5 (JIS): 182 x 257 mm (7.17 x 10.12 inches)
	A5: 148 x 210 mm; (5.8 x 8.3 inches)
	152 x 203 mm (6.0 x 8.0 inches)*
	Borderless A4: 210 x 297 mm; (8.3 x 11.7 inches)*
	Borderless A5: 148 x 210 mm; (5.8 x 8.3 inches)*
	Borderless B5 (JIS): 210 x 297 mm; (7.2 x 10.1 inches)*

*Not compatible for use with the ADF for single- or double-sided printing

Supported envelopes

note:
Load envelopes in Tray 1 only.

Paper type	Paper size
U.S. 10 envelope	105 x 241 mm (4.1 x 9.5 inches)
A2 envelope	111 x 146 mm (4.4 x 5.8 inches)
DL envelope	110 x 220 mm (4.3 x 8.7 inches)
C5 envelope	162 x 229 mm ( 6.4 x 9.0 inches)
C6 envelope	114 x 162 mm (4.5 x 6.4 inches)
Monarch envelope	98 x 191 mm (3.9 x 7.5 inches)
Card envelope	111 x 152 mm (4.4 x 6.0 inches)
Chou #3 envelope	120 x 235 mm (4.7 x 9.3 inches)
Chou #4 envelope	90 x 205 mm (3.5 x 8.1 inches)

Supported transparencies

Transparency type	Transparency size
U.S. Letter transparency	216 x 279 mm (8.5 x 11.0 inches)
A4 transparency	210 x 297 mm (8.3 x 11.7 inches)

Supported photo paper

note:
Load photo paper in Tray 1 only.

Paper type	Paper size
Letter-sized photo paper	216 x 280 mm (8.5 x 11.0 inches)
A4-sized photo paper	210 x 297 mm (8.3 x 11.7 inches)
Photo paper	76.2 x 127 mm (3.0 x 5.0 inches)
Photo paper	102 x 152 mm (4.0 x 6.0 inches)
Photo paper	127 x 177.8 mm (5.0 x 7.0 inches)
Photo paper	203 x 254 mm (8.0 x 10.0 inches)
Photo paper	100 x 150 mm (3.9 x 5.9 inches)
Photo L photo paper	89 x 127 mm (3.5 x 5.0 inches)
Photo 2L photo paper	127 x 178 mm (5.0 x 7.0 inches)
Borderless photo paper	102 x 152 mm (4.0 x 6.0 inches)
Borderless photo paper	127 x 178 mm (5.0 x 7.0 inches)
Borderless photo paper	203 x 254 mm (8.0 x 10.0 inches)
Borderless photo paper	216 x 280 mm (8.5 x 11 inches)
Borderless photo paper	100 x 150 mm (3.9 x 5.9 inches)
Borderless photo paper	89 x 127 mm (3.5 x 5.0 inches)
Borderless photo paper	130 x 180 mm (5.1 x 7.1 inches)

Supported cards

note:
Load card stock in either Tray 1 or Tray 2 only. Card stock is not compatible for use with the ADF for single- or double-sided printing.

Paper type	Paper size	Tray 1	Tray 2
Index card	76 x 127 mm (3.0 x 5.0 inches)
Index card	101 x 152 mm (4.0 x 6.0 inches)
Index card	127 x 203 mm (5.0 x 8.0 inches)
A6 card	105 x 148 mm (4.1 x 5.8 inches)
Borderless A6	105 x 148 mm (4.1 x 5.8 inches)
A4 index card	210 x 297 mm (8.3 x 11.7 inches)
Hagaki**	100 x 148 mm (3.9 x 5.8 inches)**
Borderless Hagaki**	100 x 148 mm (3.9 x 5.8 inches)
Ofuku Hagaki**	200 x 148 mm (7.8 x 5.8 inches)

**The product is compatible with plain and inkjet Hagaki from Japan Post only. It is not compatible with photo Hagaki from Japan Post.

Supported labels

Paper type	Paper size
Letter-sized sheets	216 x 279 mm (8.5 x 11.0 inches)
A4-sized sheets	210 x 297 mm (8.3 x 11.7 inches)

Supported custom sizes

note:
Windows does not support custom sizes.

Paper size	Tray 1	ADF
76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long
127 to 216 mm (5.0 to 8.5 inches) wide and 241 to 305 mm (9.5 to 12.0 inches) long

Print margins

The document margins must match (or exceed) these margin settings in the portrait orientation.

Figure : Margins in portrait orientation

Illustrations of document margins in the portrait orientation

Media	1. Left (LM)	2. Right (RM)	3. Top (TM)	4. Bottom (BM)*
U.S. Letter U.S. Legal A4 U.S. Statement 8.5 x 13 inch Customized media Photo media U.S. Executive B5 A5 Cards	3.3 mm (0.13 inch)	3.3 mm (0.13 inch)	3.3 mm (0.13 inch)	Windows: 3.3 mm (0.13 inch) Mac and Linux: 0.47 inch
Envelopes	3.3 mm (0.13 inch)	3.3 mm (0.13 inch)	16.5 mm (0.65 inch)	16.5 mm (0.65 inch)

*To achieve these margin settings on a computer running Windows, click the Advanced tab in the print driver, and then select Minimize Margins.

Printing specifications

Black print resolution: Up to 1200 dpi with pigmented black ink
Color print resolution: HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 x 1200 input dpi)
Print method: Drop-on-demand thermal inkjet printing
Device languages: HP PCL 3 enhanced
Print speed: In pages per minute (ppm)^*

Print Mode

Print speed*

Black

Color

Draft

Up to 35 ppm

Up to 34 ppm

ISO

Up to 15 ppm

Up to 11 ppm
Duty cycle: 15,000 pages per month

Print Mode	Print speed*
Draft	Up to 35 ppm	Up to 34 ppm
ISO	Up to 15 ppm	Up to 11 ppm

Copying specifications

Digital image processing
Up to 99 copies from original (varies by model)
Digital zoom: from 25% to 400% (varies by model)
Fit to page, copy preview

Copy speed in pages per minute (ppm)*:

Print mode	Type	Copy speed
Best	Black	Up to .85 ppm
Best	Color	Up to .75 ppm
Normal	Black	Up to 4.1 ppm
Normal	Color	Up to 2.8 ppm
Fast	Black	Up to 20 ppm
Fast	Color	Up to 13 ppm

*See www.hp.com/go/inkjetprinter for details. (in English)

Scanning specifications

Image editor included
Integrated OCR software automatically converts scanned text to editable text
Scan speeds vary according to the complexity of the document
Twain-compliant software interface (Windows only)
Resolution: 4800 x 4800 (dots per inch) dpi optical
Color: 24-bit color, 8-bit grayscale (256 levels of gray)
Maximum scan size from glass:
- HP Officejet Pro 8500A e-All-in-One Printer: 216 x 297 mm (8.5 x 11.7 inches)
- HP Officejet Pro 8500A Plus e-All-in-One Printer: 216 x 356 mm (8.5 x 14.0 inches)
- HP Officejet Pro 8500A Premium e-All-in-One Printer: 216 x 356 mm (8.5 x 14.0 inches)
Maximum scan size from ADF (all models): 216 x 356 mm (8.5 x 14.0 inches)

Faxing specifications

Walk-up black-and-white and color fax capability
Up to 110 speed dials (varies by model)
Up to 120-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.
Manual fax send and receive
Automatic busy redial up to five times (varies by model)
Automatic no-answer redial one time (varies by model)
Confirmation and activity reports
CCITT/ITU Group 3 fax with Error Correction Mode
33.6 Kbps transmission
3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.
Phone line support:
- Analog line - HP printers are designed specifically for use with traditional analog phone services.
- Digital Service Line / VOIP Service - HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, with VOIP, or with all digital-to-analog converters.
Ring detect with automatic fax/answering machine switching
Resolutions of up to 300 x 300 dots per inch (dpi):

Type

dpi settings

Photo

Very fine

Fine

Standard

Black

196 x 203 (8-bit grayscale)

300 x 300

196 x 203

196 x 98

Color

200 x 200

200 x 200

200 x 200

200 x 200
Fax to PC specifications:
- Supported file type: Uncompressed TIFF
- Supported fax types: black-and-white faxes

Type	dpi settings
Black	196 x 203 (8-bit grayscale)	300 x 300	196 x 203	196 x 98
Color	200 x 200	200 x 200	200 x 200	200 x 200

Network protocol specifications

Following are the network protocol specifications.

Network operating system compatibility

Windows XP (32-bit) (Professional and Home Editions), Windows Vista 32-bit and 64-bit (Ultimate Edition, Enterprise Edition and Business Edition), Windows 7 (32-bit and 64-bit)
Windows Small Business Server 2003 32-bit and 64-bit, Windows 2003 Server 32-bit and 64-bit, Windows 2003 Server R2 32-bit and 64-bit (Standard Edition, Enterprise Edition)
Windows Small Business Server 2008 64-bit, Windows 2008 Server 32-bit and 64-bit, Windows 2008 Server R2 64-bit (Standard Edition, Enterprise Edition)
Citrix XenDesktop 4
Citrix XenServer 5.5
Mac OS X v.10.5, v.10.6
Microsoft Windows 2003 Server Terminal Services
Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0
Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5
Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0
Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3
Microsoft Windows 2003 Small Business Server Terminal Services
Microsoft Windows Server 2008 Terminal Services
Microsoft Windows Small Business Server 2008 Terminal Services
Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0
Novell Netware 6.5, Open Enterprise Server 2

Compatible network protocols

TCP/IP

Network management

Embedded Web Server

Wireless radio

802.11 b/g/n – 2.4 GHz networks only

Power specifications

Power supply: Universal power adapter (external)
Power requirements:
- Input voltage: 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz)
- Output voltage: 32 Vdc at 2000 mA
Power consumption: 30 watts printing (Fast Draft Mode); 32 watts copying (Fast Draft Mode)

Acoustic emission specifications

Print in Draft mode, noise levels per ISO 7779

Sound pressure (bystander position): LpAm 57 (dBA) (mon Draft print)
Sound power: LwAd 7.0(BA)

Memory device specifications

Maximum recommended number of files on a memory card: 1000
Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum
Maximum recommended memory card size: 1 GB (solid state only)

note:
Approaching any of the recommended maximums on a memory card might cause the performance of the device to be slower than expected.

Supported memory card types

CompactFlash (Type I and II)
Memory Stick, Memory Stick Duo, Memory Stick Pro, MagicGate Memory Stick Duo

note:
Memory Stick Duo requires an adapter, which must be purchased separately. Not using an adapter might damage the device.
Memory Stick Micro (requires adapter, sold separately)
Secure Digital
High-Capacity Secure Digital
miniSD, microSD (requires adapter, sold separately)
MultiMediaCard (MMC), Secure MultiMediaCard
Reduced-Size MultiMediaCard (RS-MMC), MMC Mobile, MMCmicro (requires adapter, sold separately)

Supported USB flash drives

SanDisk Cruzer Micro: High-speed, 0120-256, 256 MB
Iomega Micro Mini: Full-speed, 064-0417450-YCAE032171, 128 MB
Kingston DataTraveler II: High-speed, KF112504 f5274-006, 128 MB and 256 MB
Sony Microvault: High-speed, D04825AB, 256 MB
Lexar Media JumpDrive: 256 MB

note:
You might be able to use other USB flash drives with the product. However, HP cannot guarantee that they work correctly with the product because they have not been fully tested

Environmental specifications

Review the following sections for environmental specifications.

Operating environment

Operating temperature: 5° to 40° C (41° to 104° F)
Recommended operating temperature: 15° to 32° C (59° to 90° F)
Recommended relative humidity: 25% to 75% noncondensing

Storage environment

Storage temperature: -40° to 60° C (-40° to 140° F)
Storage relative humidity: Up to 90% noncondensing at a temperature of 60° C (140° F)

Energy Star

This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.

For more information, go to the Energy Star website (in English).

Material safety data sheets

To view Material Safety Data Sheets (MSDS), go to http://www.hp.com/go/msds (in English).

Ozone production

This product generates no appreciable ozone gas (O₃).

Paper and plastic use

This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastic parts over 25 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to www.hp.com/go/recycle (in English).

Regulatory specifications

Following are regulatory specifications.

Regulatory model number

Regulatory model number For regulatory identification purposes, the product is assigned a Regulatory Model Number. The Regulatory Model Number for the product is SNPRC-1001-01 (HP Officejet Pro 8500A All-in-One Series). This regulatory number should not be confused with the marketing name (HP Officejet Pro 8500A All-in-One Series) or product number. Exposure to radio frequency radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

Exposure to radio frequency radiation

The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

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