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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP LaserJet Pro Printers - Replacing the Toner Cartridge

This document is for the HP LaserJet Pro M12a, M12w, P1102, P1102s, P1102w, P1106, P1108, P1109, and P1109w printers.
Replace the toner cartridge when the toner is low and print quality becomes unacceptable. You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. For more information about toner cartridges, see the Frequently asked questions (FAQs) section, at the bottom of the document.
  1. Open the toner cartridge access door, and then remove the old toner cartridge.
    Figure : Removing the toner cartridge
    View of printer with arrow showing opening toner cartridge access door, and then removing toner cartridge
  2. Remove the new toner cartridge from the packaging. Place the used toner cartridge in the bag and box for recycling.
      caution:
    To prevent damage to the toner cartridge, hold the toner cartridge at each end. Do not touch the toner cartridge shutter or the roller surface.
    Figure : Replacing the new toner cartridge
    View of removing the toner cartridge from the packaging
  3. Grasp both sides of the toner cartridge and gently rock the toner cartridge to distribute the toner evenly.
    Figure : Rocking the toner cartridge
    Arrows show  gentle rocking the toner cartridge
  4. Bend the tab on the left side of the toner cartridge until the tab breaks loose, and then pull the tab until all the tape is removed. Place the tab and tape in the toner cartridge box to return for recycling.
    Figure : Removing the sealing tape
    Arrows show the direction of removing the sealing tape
  5. Insert the toner cartridge in the printer, and then close the toner cartridge access door.
      caution:
    If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
    Figure : Inserting the toner cartridge
    Arrows show the direction to insert the toner cartridge, and then closing the toner cartridge door

Frequently asked questions (FAQs)

Review the list of frequently asked questions about replacing toner cartridges.

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Country/Region: Flag Ireland

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