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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c00726596

Version: 1

HP Notebook PCs - High Definition Audio Driver will not Install until the Microsoft UAA Bus Driver is Installed

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 18-Jul-2006

Last updated : 18-Jul-2006

DESCRIPTION
The ADI SoundMAX HD audio driver will not install.

SCOPE
The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.
RESOLUTION
To resolve this issue, download and install Microsoft Universal Audio Architecture Bus Driver (SP32646, version 1.00, rev. A) or later from the link below.
Softpaq Description
Information
Download
Microsoft Universal Audio Architecture (UAA) Bus Driver for HighDefinition AudioVERSION: 1.00 REV: A
note:
One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.

Hardware platforms affected : HP Compaq nc2400 Notebook PC, HP Compaq nc4400 Notebook PC, HP Compaq nc6230 Notebook PC, HP Compaq nc6320 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8440 Mobile Workstation, HP Compaq nw9440 Mobile Workstation, HP Compaq nx6310 Notebook PC, HP Compaq nx6320 Notebook PC, HP Compaq nx6325 Notebook PC, HP Compaq nx7400 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq nx9420 Notebook PC, HP Compaq tc4400 Tablet PC

Operating systems affected : Microsoft Windows XP Home Edition Microsoft Windows XP Professional Edition Microsoft Windows XP Tablet PC Edition

Software affected : Not applicable

Support Communication Cross Reference ID : IA00726552

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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