hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

hp-concentra-wrapper-portlet

Actions
Loading...

HP Designjet 2500cp and 3500cp Printers - Mac OS: When Printing from QuarkXPress 6.0 (OS 10.2.6) the Message Error Processing, Flushing Rest of Job Occurs

Issue:
When using QuarkXPress 6.0 on Macintosh running OS 10.2.6, any PostScript file printed to an HP Designjet 2500CP or 3500CP will generate an error. The printer's front panel will display the the message Error Processing, Flushing Rest of Job and the file will not print.
Solution
Save file as a PDF from print dialog (not from QuarkXPress) and then print the file using Acrobat. This works better than exporting from QuarkXPress as a PDF because the colors remain more accurate.
  note:
The GIMP/CUPS driver appears to allow printing for Quark 6.0. It is necessary to use GENERIC COLOR as the output setting in the Quark print dialog box.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Ireland

hp-detect-load-my-device-portlet

Actions
Loading...