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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Compaq Business Notebook nc4000 Series - Replacing the Primary Hard Drive

The drive in the hard drive bay is the primary hard drive.
  caution:
Follow these recommendations to prevent system lockup and loss of information:
  • Shut down the notebook before removing the hard drive from the hard drive bay. Do not remove the hard drive while the notebook is on, in Standby, or in Hibernation.
  • If unsure whether the notebook is in Hibernation, turn on the notebook and then shut it down.
Follow these steps to replace the primary hard drive:
  1. Save current work.
  2. Shut down the notebook and close the display.
  3. Turn the notebook bottom-side up.
  4. Remove the hard drive retaining screw.
    Figure : Removing the hard drive retaining screw
  5. Slide the bottom half of the front bezel upward to create a handle.
    Figure : Extending the front bezel to create a handle
  6. Pull the drive out of the bay.
    Figure : Removing the hard drive from the hard drive bay
  7. Insert the new hard drive by sliding the hard drive into the bay until the drive is seated.
    Figure : Inserting the hard drive into the hard drive bay
  8. Close the front bezel of the hard drive.
    Figure : Closing the hard drive bezel
  9. Reinsert the hard drive retaining screw.
    Figure : Replacing the hard drive retaining screw

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Country/Region: Flag Ireland

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