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HP Digital Home Networking - Warranty Statement

Hewlett-Packard Limited Warranty Statement
Duration of Limited Warranty
Hardware:
Original Systems - One year
Replacement Systems - For the duration of original product warranty or 90 days, whichever is longer.
Technical phone assistance to diagnose potential hardware issues - One year.
HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase.
Original Systems - One year
Replacement Systems - For the duration of the original product warranty or 90 days, whichever is longer.
If HP receives notice of such defects during the warranty period, HP will replace products that prove to be defective. Replacement components may be either new or like new. Replacement product will be refurbished.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for 30 (thirty) days, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media, which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error-free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. Refunds within the first three months of ownership will be refunded at 100% of purchase price. Refunds within three-six months of ownership will be refunded at 85% of purchase price. Refunds within six-nine months of ownership will be refunded at 55% of purchase price. Refunds within nine-twelve months will be refunded at 35% of purchase price.
HP products may contain remanufactured parts, which are equivalent to new in performance or may have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) computer viruses of any origin, (e) operation outside of the published environmental specifications for the product, (f) improper site preparation or maintenance, or (g) unplanned acts of nature, such as floods, tornadoes, lightning strikes, hurricanes, or earthquakes.
HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries/regions, states, or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit, or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states, or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
The above warranty is transferable upon sale.
Customer responsibilities
You may be required to run HP-supplied diagnostic programs before replacement is dispatched, or a replacement product is shipped.
You are responsible for the security of your proprietary and confidential information and for maintaining a procedure external to the products for reconstruction of lost or altered files, data, or programs. Additionally, the customer is responsible for removing any components that were added after the purchase of the system. HP will not be responsible for components that the customer doesn't remove.
Obtaining Hardware Warranty Repair Service
For the duration of the hardware warranty period, hardware repair service includes Consumer Replaceable Parts Service, and Unit Exchange Service as described below. To obtain hardware warranty service, call HP's Customer Care Center at 1-208-323-2551 in the U.S., and 1-905-206-HOME (1-905-206-4663) in Canada.
Consumer Replaceable Parts Service
Components such as the remote and remote control and cables, may be serviced through expedited part shipment. In this event, HP will send you the component.
HP Unit Exchange Service
In the event of a hardware failure in the product itself, we will send you a refurbished replacement product equivalent to or with higher performance than your original system. When it arrives, pack the defective product in the replacement's box, and return it to HP using the enclosed prepaid mailer.
HP Software Product License Agreement
The HP Software License and Warranty Terms which appear below apply to that binary-only portion of the Software which is proprietary to HP or over which HP intends to assert an ownership right and does not apply to or override, expressly or by implication, the terms associated with the Bundled Products.
License
GRANT - HP grants you a license to use one copy of the Software. "Use" means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for "concurrent use," you may not allow more than the maximum number of authorized users to use the Software concurrently.
OWNERSHIP - The Software is owned and copyrighted by HP or its third-party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the Software. HP's third-party suppliers may protect their rights in the event of any violation of these License Terms.
Copies
ADAPTATIONS - You may make copies or adaptations of the Software only for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.
No Disassembly
DECRYPTION - You may not disassemble or decompile the Software unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software.
TRANSFER - Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer.
TERMINATION - HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form.
EXPORT REQUIREMENTS - You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.
Restricted Rights
RIGHTS - The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as "commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or as "Restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

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