Wireless printer issue
Wireless printer issue
Troubleshooting HP wireless printer? A range of common wireless printing problems can impact your printer connectivity such as:
- Can't connect to HP wireless printer
- Can't find HP wireless printer on network
- Flashing blue light on the wireless printer
- Error printing from HP wireless printer
- Error setting up the wireless printer
Learn how to fix HP wireless printer problems and related issues quickly and easily with our automated HP Virtual Agent or using HP Print and Scan Doctor diagnostic tool or follow our manual troubleshooting steps provided below.
Still need help? Try these automated solutions.
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Self-guided troubleshooting for wireless printer issue
Some HP software components might have installed incorrectly, even if the printer setup failed. Remove and reinstall the software to clear any possible issues.
- 1. Disconnect the USB cable from the printer, if necessary.
- 2. In Windows, search for and open Control Panel..
- 3. Under Programs or Programs and Features, click Uninstall a program to open the list of installed programs.
- 4. Click the HP printer name to open the uninstall confirmation window, and then click Yes to complete the software removal.
- 5. Make sure the printer is turned on, cartridges are installed, and plain paper is loaded in the main tray.
- 6. Go to 123.hp.com. This guided service automatically locates the correct print driver or app for your computer operating system version.
- 7. Follow the instructions to download and install the driver or app. During the installation, select HP Smart or the full software option to get the most out of your HP printer, and then follow the steps to set up the printer connection.
Try to print. If the issue is not resolved, continue to the next step.
Troubleshoot connection issues with network or USB-connected printers.
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