hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

HP PCs - Blue screen error 'WDF_Violation' after installing updates using Windows Update in Windows 10

After installing updates through Windows Update, your computer might display the blue screen error message WDF_Violation. This issue is related to Windows update KB4464330.

Blue screen error 'WDF_Violation' after updating

Use the following steps to resolve the WDF_Violation blue screen error.

  1. Restart your computer and immediately press the f11 key repeatedly until the Choose an option screen opens.

  2. Click Troubleshoot.

    The Troubleshoot option selected on the Choose an option screen
  3. Click Advanced Options.

    Advanced options selected in the Troubleshoot menu
  4. Click Command Prompt.

  5. At the Command Prompt, type C:, and then press enter.

    Command Prompt showing C: entered
  6. Type cd C:\Windows\System32\drivers, and then press enter.

    Command Prompt showing cd C:\Windows\System32\drivers entered
  7. Type ren HpqKbFiltr.sys HpqKbFiltr.sys.bak, and then press enter.

  8. Close the Command Prompt window.

  9. Click Continue. The computer restarts.

If the blue screen error is not resolved after following these steps, see HP devices may experience blue screen error WDF_VIOLATION after installing HP keyboard driver (version 11.0.3.1) from Microsoft Support.


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Indonesia

hp-detect-load-my-device-portlet

Actions
Loading...