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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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Check minimum requirements

HP Instant Ink has the following requirements.

  • Active internet connection to the printer: The printer must be set up on a wired or wireless network that has access to the internet.

  • HP Smart account: You must have an HP ID account, also known as an HP Smart account. If you do not have an account, you create one during enrollment.

  • Email address (Gmail, Yahoo Mail, Hotmail, etc.): Required as part of the enrollment. Do not use the ePrint email address for your printer.

  • Valid credit or debit card: A list of accepted payment methods displays during enrollment. A credit card is required for enrollment, but the payment method can be changed to PayPal after enrollment from your Instant Ink account page.*

  • Supported countries: Go to HP Instant Ink and click the flag icon at the top of the page to see supported countries.

*In some country/regions, Instant Ink enrollment does not require entry of a payment method during the free trial. Payment is required to continue printing with HP Instant Ink if you print over the maximum number of pages allowed for the free trial.


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Country/Region: Flag Indonesia

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