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HP LaserJet Pro MFP - Solve general fax problems

Try the solutions in this document to resolve various fax-related issues.

Note:

The steps vary according to the type of control panel.

Touchscreen with white background

Touchscreen with white background

Touchscreen with black background

Touchscreen with black background

Find the fax issue that you are trying to resolve in the sections below, and then click the heading for your control-panel type.

Faxes are sending slowly

The printer is experiencing poor phone line quality.

Click the heading below that corresponds with your control-panel type, and then try the solutions provided to resolve the issue.

Fax quality is poor

Faxes are blurry or too light.

Click the heading below that corresponds with your control-panel type, and then try the solutions provided to resolve the issue.

Fax cuts off or prints on two pages

If the paper size settings on the printer do not match the paper size of the document being faxed, the received fax might be missing content, or it could print on two pages.

Click the heading below that corresponds with your control-panel type, and then try the solutions provided to resolve the issue.


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