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HP LaserJet, HP PageWide Enterprise, HP OfficeJet Enterprise - Installing a printer driver with a USB cable (Windows)

Learn how to install the printer software in Windows using a USB cable connection.

The HP printer must be set up before you install the printer software. If you have not already set up the printer, follow the instructions for setting up your printer hardware before installing the software.

For some printers, the high-speed USB port is disabled by default and must be enabled from the printer control panel.

If you have not already enabled the USB port, follow these steps to enable it using the printer control panel:

  1. Open the Settings menu and then select General.

  2. Select Enable Device USB.

  3. Select Enabled.

Note:

If you plan to install the HP Universal Print Driver (UPD) for Windows, go to www.hp.com/go/upd.

The UPD is designed to easily manage print environments with multiple printers on a network. The HP UPD is a good choice for a print-only printer because this driver provides ONLY print capability.

Learn about software download options

Review the following information to learn about the options that are available for downloading software for your HP printer.

Software download options

Download option

Description

HP Easy Start (123.hp.com)

HP Easy Start is an automated installation tool that detects the computer operating system and the HP printer model in order to download and install the most up-to-date printer software.

Use this method to easily install the full software solution to take advantage of all the printer features and options.

Software and Driver downloads page

The downloads page lists the software, driver, and firmware options that are available to download and install.

Use this method if you want to install a full software solution or install a print driver only (via the Add Printer Wizard).

Additional software information

Downloading the software is free from the HP Web site and it includes the latest printer-specific drivers, installer software, and other administrative tools.

The software available from the HP website is the most current software available for your printer. HP often updates software and drivers after the printer has released to the market.

Downloading the latest firmware that is available for your printer ensures that your printer is up-to-date. Firmware updates provide minor fixes and improvements for the printer.

Learn about driver types

Some printer models have multiple print drivers available to choose from. The table below lists the driver types (for Windows operating systems) that could be available for your printer.

Note:

The driver types that are available depend on your specific printer model. Some printer models have only one driver available.

Driver types

Driver type

Description

Full Feature Software and Driver

For most Windows users, in most situations, HP recommends this full solution driver to take advantage of all the printer features.

When available, this model-specific driver is typically called the Full Solution, Full Software Solution, Full Feature Software and Driver, or HP Product Installation Software.

HP PCL 6 print driver

The HP PCL 6 print driver is available for some printer models. This driver has the following characteristics:

  • Recommended for all Windows environments and for most printing needs, including general office applications, such as word processing or spreadsheets

  • Provides the overall best speed, print quality, and printer-feature support for most users

  • Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows environments. Newer drivers were developed for XPS technology.

  • Might not be fully compatible with third-party and custom software programs that are based on PCL 5

Install the printer software using a USB cable (Windows)

Choose one of the options below to download and install the printer software on your computer.

Note:

To install the print driver only, choose Option three: Install the print driver only using the Add Printer Wizard (in Windows).

Option one: Download the printer software from 123.hp.com

Follow these steps to download and install the printer software from 123.hp.com:

Important:

Do not connect the USB cable yet. The installation process prompts you to connect the cable at the appropriate time. If you are connecting to a network, make sure the network cable is connected before running the installer.

  1. Go to 123.hp.com.

  2. Click Download.

    The computer downloads HP Easy Start.

  3. Follow the steps provided to launch HP Easy Start and install the printer software.

    Note:

    When you are prompted to connect the USB cable, connect the square end of the USB cable to the back of the printer and the flat end of the cable to any available USB port on your computer.

Option two: Download the printer software from the Software and Driver downloads page

Follow these steps to download and install the printer software from the Software and Driver downloads page:

Important:

Do not connect the USB cable yet. The installation process prompts you to connect the cable at the appropriate time. If you are connecting to a network, make sure the network cable is connected before running the installer.

  1. Go to support.hp.com, click Software and Drivers in the menu bar, and then click Printer.

  2. Enter your product name. If prompted, select your printer model from the list.

  3. Review the list of software and drivers that are available for your printer. The options will vary depending on the printer model.

    Note:

    HP recommends the Full Solution or Full Feature Software and Driver option to optimize printer performance and features.

  4. Click a driver from the list to select it, review the driver details, and then click Download.

  5. Wait while the software downloads to the computer.

  6. Click the downloaded file (the file name ends in ".exe"). The files will be extracted and the installation process will begin automatically.

    Note:

    To install at a later date, save the file to a location on your hard disk. When you are ready to install, locate and double-click the file. This will automatically start the installation process.

  7. Follow the onscreen instructions to complete the software installation.

Option three: Install the print driver only using the Add Printer Wizard (in Windows)

Follow these steps to download the print driver only and install it using the Add Printer Wizard (in Windows):

Important:

Do not connect the USB cable yet. The installation process prompts you to connect the cable at the appropriate time. If you are connecting to a network, make sure the network cable is connected before running the installer.

  1. Go to support.hp.com and select Software and Drivers from the top menu bar.

  2. Select Printer, enter your printer model name, and click Submit.

  3. Review the list of software and drivers that are available for your printer. The options will vary depending on your printer model.

  4. To install only the print driver, choose the driver option that indicates Print Driver Only, or Print Driver (no installer).

  5. Click the driver name to select it, and then click "See full details" to open the driver details page.

  6. Click "Installation instructions" to expand that section, and then follow the steps provided to install the driver.

Share the printer on a network

After the printer driver is installed, share the printer on the network so other users can access it for printing.

  1. Navigate to the printer information on your computer:

    • Windows® 10: In the search box on the taskbar, type control panel, and then click Control Panel. Select Devices and printers.

      Note:

      If you are viewing the Control Panel in Category view, select View devices and printers under "Hardware and Sound."

    • Windows® 8 and Windows® Server 2012: Right-click the lower-left corner of the computer screen, click Control Panel, and then click View devices and printers or Devices and printers.

    • Windows® 7 or earlier: Click the Start button and then click Devices and Printers.

  2. Right-click the printer icon, and then click Printer Properties.

  3. Click the Sharing tab, and then select Share this printer.

  4. Assign a Share name to the printer, and then click Apply to save the setting.

  5. Click OK to close the Properties window.


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