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Check HP printer ink or toner levels

Check ink or toner levels regularly to estimate how much ink or toner remains. When ink or toner becomes low, consider purchasing replacement supplies to have on hand. Install a new cartridge or reload toner when the ink or toner is depleted or no longer provides acceptable print quality.

Check ink or toner levels from the printer control panel

Many HP printers display ink and toner levels on the control panel.

Look for an Ink drop icon ( or ), a Cartridge icon , an Ink Levels menu, or a Toner Level indicator.

Check ink or toner levels (Windows)

Check printer ink or toner levels from your Windows computer.

  • HP Smart app (Windows): Go to HP Smart - Microsoft Store (in English) to install the app and set up your printer. Ink or toner levels display on the home screen.

    HP Smart app with ink levels
  • HP Print and Scan Doctor: Download and run HP Print and Scan Doctor. Select your printer, click Printer in the top menu bar, and then click Supply Levels.

    Supply Levels menu in HP Print and Scan Doctor
  • Printer software: Search Windows for your printer model name and number, and then click the printer name to open HP Printer Assistant. Click Estimated Ink Levels.

    Example of Estimated Ink Levels in HP Printer Assistant

    If your printer does not return in the search results, go to HP Software and Driver Downloads to install the software.

  • HP Laser Printers: Search Windows for and open Easy Printer Manager, and then locate Supplies information.

    Example of Supplies Information in HP Easy Printer Manager

Check ink or toner levels (Mac)

Use the printer software to check ink or toner levels from your Mac computer.

  1. Click the Apple icon , click System Preferences, and then click Printers and Scanners, Print & Fax, or Print & Scan.

  2. Select your printer from the list, click Options & Supplies, and then click the Supplies tab.

    Clicking Options & Supplies

Check ink or toner levels (Android, iOS)

Use the HP Smart app to check ink or toner levels from your Android or Apple iOS device.

Go to 123.hp.com to install the HP Smart app on your mobile device. Add your printer to view ink or toner levels on the home screen.

HP Smart app home screen with ink levels

Check ink levels (HP Ink Tank and Smart Tank printers)

Visually check the printer ink levels the ink tank window.

Maintain the printer ink levels between the maximum and minimum fill lines.

CAUTION:

Ink levels below the minimum fill line can cause poor print quality. Ink levels above the maximum fill line can result in leaks. Damage to the printer as a result of improperly filling the ink tanks or using non-HP ink is not covered under warranty.

Example of properly filled ink tanks

Callout

Description

1

Maximum ink fill line

2

Minimum ink fill line

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.

How do I check HP Instant Ink cartridge levels?

View ink cartridge levels from your printer software, or from the printer control panel.

Tap the HP Instant Ink icon on the printer control panel to view ink levels.

To check page counts and cartridge shipment status, go to HP Instant Ink.

How do I install new ink or toner?

Find cartridge installation instructions for your printer model on the HP website.

Go to HP Customer Support, type your printer model, and then look for a Replacing Cartridges document.

If your printer does not use cartridges, look for a Reloading Toner or Refilling Ink Tanks document.

Where do I purchase replacement supplies for my HP printer?

Replacement ink, toner, imaging drums, and other supplies are available from HP and local retailers.

Go to the HP Store to purchase replacement supplies.

If you are an HP Instant Ink customer, go to HP Instant Ink - Where Are My Ink Cartridges for more information.

How do I troubleshoot print quality issues?

Find steps to improve print quality by printer model on HP Customer Support.

Go to HP Customer Support, and then type your printer model in the search bar. Browse your printer support page for a Print Quality document.

What if ink or toner levels shown are not correct?

Ink or toner levels shown in the HP printer software are estimates calculated from usage. These estimates become less accurate under the following conditions.

  • You are not using genuine HP ink or toner.

  • A remanufactured, refilled, or used cartridge is installed.

  • The printer uses ink tanks instead of cartridges.

  • The printer has undergone a full hardware reset.

Which ink or toner cartridges work with my printer?

Find compatible ink and toner cartridge numbers on HP Customer Support.

Go to Which Cartridges Work with My HP Printer? to find the cartridges that work with your printer.


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