solution Contentsolution Content

Samsung Laser Printers - Print job stuck in queue (Windows 7)

Use these steps to check the Spooler Service in Windows 7.
  1. Click Start.
    Figure : Press the Start button
  2. Click Control Panel.
    Figure : Start menu
  3. Click System and Security.
    Figure : Control Panel menu
  4. Click Administrative Tools.
    Figure : System and Security menu
  5. Click Services.
    Figure : Select Services
  6. Scroll down and click Print Spooler.
    Figure : Scroll to Print Spooler
  7. The options Start, Stop, and Restart may display. Click Start if it is displayed. If it is not, click Restart.
    If the print spooler service is not running then the Start option will display instead of the Stop option, and vice versa.
  8. Close the window and restart the computer.