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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung MFP Printers - Fax Not Available

If the printer's buttons and/or display are not working properly to make the fax function available, try the following to resolve:
  1. Reset the printer by unplugging the printer from the wall outlet.
  2. Re-plug the printer into the wall outlet, and then power on the printer.
If the problem persists, your printer may require service. Go to https://support.hp.com for further assistance.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Indonesia

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