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Welcome to HP Customer Support

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HP Windows Tablets - Cannot Transfer Data Between PC and Tablet Using USB

Internal storage of the tablet cannot be accessed from a notebook or desktop computer. Therefore, it is not possible to copy data to or from the tablet using the computer.
The behavior is as designed. Windows tablets do not allow access to the tablet's internal storage from a notebook or desktop computer using USB.
If you need to move data to or from the tablet, use an external USB storage device (flash drive etc.).

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Support Forum

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Country/Region: Flag Indonesia

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