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HP OfficeJet 3830, DeskJet 3830, 5730 Printers - Replacing the Ink Cartridges

This document is for the HP OfficeJet 3830, 3831, 3832, 3833, 3834, 3835, DeskJet Ink Advantage 3835, 3836, 3838, and DeskJet Ink Advantage Ultra 5738, and 5739 All-in-One printers.
Replace ink cartridges that are low or out of ink with new, genuine HP ink cartridges.

Step 1: Replace the ink cartridges

Remove and replace critically low or empty ink cartridges.
note:
If you are enrolled in the HP Instant Ink program, you receive special HP Instant Ink cartridges. Some HP Instant Ink cartridges are larger than standard ink cartridges, but they fit in the carriage in the same way. HP Instant Ink is not available in all countries/regions or for all printer models. For more information, go to HP Instant Ink.
    HP Instant Ink and standard ink cartridges
  1. Standard ink cartridge
  2. HP Instant Ink cartridge
  1. Turn on the printer.
  2. Load plain white paper into the input tray.
  3. Close the output tray extender, and then push the output tray back into the printer.
    Image: Close the output tray and extender
  4. Open the exterior door.
    Image: Open the exterior door
  5. Open the ink cartridge access door.
    The carriage moves to the center of the printer.
    Image: Open the ink cartridge access door
  6. Wait until the carriage stops moving before you continue.
  7. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.
    Image: Remove the ink cartridge
  8. Remove the new ink cartridge from its packaging, and then remove the plastic tape.
      caution:
    Do not try to remove the copper electrical strip.
    Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Image: Remove the plastic tape and do not touch the contacts or ink nozzles
  9. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. Make sure the ink cartridge is inserted in the correct slot.
    • The tri-color ink cartridge goes in the slot on the left.
    • The black ink cartridge goes in the slot on the right.
  10. Push the ink cartridge forward into its slot until it snaps into place.
    Image: Snap the ink cartridge into place
  11. Repeat these steps to replace the other ink cartridge, if necessary.
  12. Close the ink cartridge access door.
    Image: Close the ink cartridge access door
  13. Close the exterior door.
    Image: Close the exterior door
  14. Pull out the output tray, and then lift the output tray extender.
    Image: Pull out the output tray, and then then the extender
  15. Press OK to align the ink cartridges.
    An alignment page prints.

Step 2: Align the ink cartridges

Scanning the alignment page allows the printer to align the ink cartridges and provide the best print quality.
  1. Lift the scanner lid.
  2. Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass.
    Image: Place the alignment page on the scanner glass
  3. Close the scanner lid.
  4. Touch OK to scan the page and complete the ink cartridge alignment.

Frequently asked questions (FAQs)

Review the list of frequently asked questions regarding replacing ink cartridges.

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