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HP Customer Support - Knowledge Base

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HP Officejet X Printer Series - Adobe applications do not print with HP UPD

Issue:

When using a newly added printer with the HP UPD print driver, the first PDF print job from an Adobe application does not print.
Workaround

Send the print job a second time and the job should print. Additional print jobs will print correctly.
Cause

This issue is caused by a capability issue between Adobe applications and HP’s UPD print driver. The issue only occurs for the first print job after HP’s UPD print driver is installed.

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Country/Region: Flag Indonesia

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