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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP ENVY Ultrabook 4-1062ef Product Specifications

Hardware
Product Name
4-1062ef
Product Number
B6H57EA
Microprocessor
1.4 GHz Intel Core i3-2367M
Chipset
Intel HM77 Express
Microprocessor Cache
3 MB L3 cache
Memory
4 GB DDR3
Memory Max
Supports up to 8 GB DDR3
Memory Slots
2 DIMM
Video Graphics
Intel HD Graphics 3000 (up to 1.65 GB)
Hard Drive

500 GB SATA (5400 rpm); 32 Go mSATA SSD
Up to 24 GB partition for system recovery
Display
35,5 cm (14") HD BrightView LED-backlit (1366 x 768)
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity

802.11 b/g/n; Bluetooth
Sound
Beats Audio with 2 speakers and HP Triple Bass Reflex Subwoofer
Keyboard
Full size island-style
Pointing Device
HP Imagepad with on/off button and support for multitouch gestures
External Ports

Multi-format digital media card reader
1 HDMI
1 headphone-out
1 microphone-in
1 USB 2.0
2 USB 3.0
1 RJ45
Dimensions
34 x 23.58 x 1.98 cm
Weight
Starting at 1.8 kg
Power

65W AC power adapter
4-cell Li-Ion polymer
Camera

HP TrueVision HD Webcam with integrated dual array digital microphone
Software
Operating System:
Genuine Windows 7 Home Premium 64
Security and Support:

HP Setup Manager
HP Recovery Manager (recovery partition, recovery CD/DVD creation tool)
Productivity and Finance:

Microsoft Office Starter: reduced-functionality Word and Excel only
with advertising. No PowerPoint or Outlook. Buy Office 2010 to use the full featured software.
Internet Solutions:

Symantec Norton Internet Security (60 days live update)
Beats Audio
rara.com – web-based streaming music service (fees may apply)
HP CoolSense
HP ProtectSmart
HP Games powered by WildTangent
Absolute Data Protect (90 days free subscription)
EasyBits Magic Desktop
Evernote
Windows Live Essentials

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Indonesia

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