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HP Customer Support - Knowledge Base

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Fix HP Printer issue on macOS

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HP LaserJet M1319f Multi-Function Printer - A 'Load Paper Plain, Press [OK] for available media' Message Displays on the Control Panel and the Printer Does Not Pick Up or Feed Paper

Issue

A Load Paper Plain, Press [OK] for available media error message displays on the product control panel, and the product does not pick up or feed the paper from the tray. The product might make noises as though it is printing, but no paper moves through it.
Important: You must follow these solutions in the order presented to resolve the issue.

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Country/Region: Flag Indonesia

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