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HP Officejet 7500A (E910a and E910c) Wide Format All-in-One Series Printers - Replacing the Cartridges

Introduction

This document contains steps for installing replacement cartridges in the product. Before you perform the following steps, make sure that the replacement cartridge is compatible with your product.
Purchase replacement cartridges and other supplies from the HP Store or local retailers.
Watch this video to learn how to replace the cartridges, or continue to the following steps for detailed instructions.

Step one: Open the cartridge access door

  1. Press the Power button () to turn on the product, if it is not already on.
  2. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage stops moving before proceeding.
    Figure : Open the cartridge access door
    Illustration of opening the cartridge access door

Step two: Replace the old cartridge

  1. Press in the tab on the front of the cartridge, and then pull it out and up to remove it from its slot.
    Figure : Remove the cartridge from its slot
      caution:
    Do not lift the gray latch next to the carriage to install the cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to correctly install the ink cartridges.
  2. On the replacement cartridge, pull the orange pull-tabstraight back to remove the plastic wrap.
    Figure : Remove the plastic wrap
  3. Twist the orange cap counterclockwise to snap it off the cartridge.
    Figure : Remove the orange cap
  4. With the cartridge contacts facing the printhead, slide the cartridge into the correct slot. The color-coded icons on the cartridge and in the printhead indicate the correct slot.
    Figure : Insert the ink cartridge
  5. Press down on the ink cartridge until it clicks firmly into place.
    Figure : Press the cartridge into place
  6. Repeat these steps for each cartridge that you want to replace.
  7. Close the cartridge access door. The carriage moves to the right side of the product.

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