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HP Customer Support - Knowledge Base

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HP Designjet 500, 510 and 800 Printer Series - Unable to install printer stand

The Stand for the HP Designjet 500/510/800 Printer series can be ordered as an accessory (PN Q1246B). It is important to know that the stand assembly is also available for another family of printers (Entry-level printer), subsequently the instructions are applicable for both types of printer. The Setup poster for this accessory shows how to install the stand for both sets of printers.
There is a possibility that some customers may get confused with the multiple printer setup poster (non-language) and may try to install the stand using the instructions for the other printer describe in the Setup poster, instead of for the HP Designjet 500/510/800 printers. Or not use the instructions at all. The procedure for installing the stand for the HP Designjet 5X0/800 printer series is very different from the Entry-level printer. The instructions require you to go to specific steps, missing out other steps not applicable to the printer.

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Country/Region: Flag Indonesia

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