This document lists the type of media to select on the front panel and driver, when it is not listed specifically in either the front panel or driver. Some media tips and tricks have also been included below the table.
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Media name
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Loaded as
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Level 1
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Level 2
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HP Universal Heavyweight Coated Paper
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Bond and coated papers
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Coated Paper
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HP Polypropylene Matte Adhesive Backed with backing
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Photo Paper
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HP Premium Instant-dry glossy gloss
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HP Colorfast Adhesive Vinyl
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Photo Paper
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Photo Gloss Paper
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HP Universal Adhesive Vinyl
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Photo Paper
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Photo Gloss Paper
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HP Durable Display Film
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Bond and coated papers
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Heavy Weight Paper
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HP Instant-Dry Indoor Banner, Gloss
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Photo Paper
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Photo Gloss Paper
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HP Colorlucent Backlit UV
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Photo Paper
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Photo Gloss Paper
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HP Banners with Tyvek
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Photo Paper
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Photo Gloss Paper
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Natural Tracing
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Bond and coated papers
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Plain
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HP Matte Film
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NOT SUPPORTED
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NOT SUPPORTED
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HP Polyester Film White Matte
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NOT SUPPORTED
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NOT SUPPORTED
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HP Photo Paper RC Matte
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Bond and coated papers
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Heavy Weight Paper
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HP Universal Coated Paper
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Bond and coated papers
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Coated Paper
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HP Opaque Scrim
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Photo Paper
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Photo Gloss Paper
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HP Polypropylene, Matte
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Photo Paper
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HP Premium Instant-dry glossy gloss
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HP Outdoor Paper
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Bond and coated papers
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Heavy Weight Paper
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HP Outdoor Billboard Paper Blue Back
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Bond and coated papers
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Heavy Weight Paper
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Media tips and tricks
Colors are less saturated than expected
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Using generic Photo Gloss Paper or Photo Semi-Gloss/Satin Paper uses lower ink limits. To get richer tones use HP Premium Instant-dry Photo Gloss or Satin. If non HP media is used with this higher ink limits, there is a risk of having worse grain (coalescence) or worse bleed (ink mix).
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Using generic Fine Art Paper uses lower ink limits. To get richer tones select Thick Fine Art Paper (>250 g/m²). If too thin media is used, the risk is to have dry cockle or even in the highest saturation zones, media smears with the printheads.
Ink smears in glossy paper settings
This might be caused due to using a photo paper with cockle (paper based). Try using Proofing Gloss Paper or Proofing Semi-Gloss Paper settings on which the pen to paper spacing is set to the high position.
Bronzing with some generic photo papers
Photo Semi-Gloss/Satin Paper or HP Premium Instant-dry Photo Satin selection uses lower quantity of gloss enhancer in gray tones. Try selecting Photo Gloss Paper or HP Premium Instant-dry Photo Paper. It might increase the level of grain (coalescence).
Starwheel marks with canvas media
Try selecting the HP Collector Satin Canvas instead of generic canvas. The type of ink and ink separations are different (minimizes starwheel marks).
