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HP Customer Support - Knowledge Base

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HP Deskjet 3840 Printer Series - Blinking Power Light

Blinking Power light

The Power light ( ) on the front of the product can be on, off, or blinking (flashing), depending on the status of the product. The light indicates product status and is useful for diagnosing printing problems.
    Figure : Buttons and light on the control panel
    Image: Buttons and light on the control panel
  1. Power light
  2. Cancel button
The following sections describe the most common issues associated with the blinking Power light. From the following choices, find the issue you are experiencing, and then expand that section for solutions to resolve the issue.

Issue: The Power light blinks and a message displays on the computer

The Power light blinks and a message displays on the computer.
Figure : The Power light blinks
Image: The Power light blinks
How do I resolve this issue? The following sections describe the most common messages that display on the computer when the Power light blinks. From the following choices, find the message that displays on your computer, and then expand that section for solutions.

Issue: The Power light blinks when printing labels

The Power light blinks when trying to print labels, and the labels do not print.
Figure : The Power light blinks
Image: The Power light blinks

Issue: The Power light blinks and there are missing lines or banding on the printout

The Power light blinks and the printout has missing lines or banding.
Figure : The Power light blinks
Image: The Power light blinks

Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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Country/Region: Flag Indonesia

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