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HP Electrostatic Plotter - Crash Codes and Descriptions

Crash codes typically indicate a physical component failure. First, attempt to change the queue size on the plotter. If the plotter continues to display a crash code, a service call should be placed.
  warning:
DO NOT ATTEMPT TO SERVICE THIS PRODUCT! TO PLACE A SERVICE CALL, CONTACT HP SERVICE.
Front Panel Hex Code
Error
Suggested Remedy
01
Operating system crash
1
02
Bad interrupt
1
03
Miscellaneous processor exception
1, P
10, 11
Bad system ROM
P
12
Bad font ROM
P
13, 14
Bad swath RAM
S, I, M
15, 16
Bad refresh circuit
S
17
Dynamic bus-sizing failed
S
18
Bad swath-RAM bank selector
I, S
19
Bad pixel circuitry on swath RAM PCA
S
1B
Bad disk track buffer
C
1C
Disk communication failed
C, P, M
1D
RS-232-C loop test failed
I, M
1E
Disk read different from disk write
C
28, 29, 2A
Plot queue memory on processor corrupted
1, P, R, C, D
30, 31, 32, 33, 34, 35
Internal assertion/Processor memory corrupted
1, P
38
Attempt to fetch message for inactive task
1, P
39
RAM stack overflow
1, P
3A
Task not in runable RAM list
1, P
3B
Out of memory
1, P
40
Bad disk address or length to R/W routine
1, P, C
41
Disk does not respond to commands
1, C, P
42
Disk expected to be idle but is not
1, C
43
Spurious interrupt
1, C
44
Error in status register
C
46
Write retry limit exceeded
D, C
47
Spurious interrupt
C, P
48
Disk not ready after power-up
R, C, D
49
Disk error in demo during retry
R, C, D
4F
VRC met illegal opcode in vector data
R, P, C, D
50
Boss task received bad message
1, P
51
Engine task received bad message
1, P
52
Panel task received bad message
1, P
54
VRC resumed after it was finished
P
55
Byte arrived at engine UART
I
60
UART output collision
1, I
61
INDONE indicated byte available, GETBYTE received none
1, I
62
Engine reported Serial i/o command error
1
63
i/o - print engine timed out. Cycle power.
1
68
UART output collision
1, I
69
INDONE indicated byte available, GETBYTE received none
1, I
6A
Front panel reported SIO command error
P
6B
i/o to front panel timed out
F, I
70
Processor PCA failure
1, P, C, D
71
Firmware crash
1, P, C, D
72
Spurious interrupt
1, P, C, D
73
i/o DMA failure
1, I, C, D
74, 75
Swath-RAM failure
1, S, C, D
76
Processor PCA failure
1, P, C, D
77
Disk controller
1, C, D
8x, 9x
Indicates failure on disk controller PCA
1, C, D
Suggested Remedy. To be performed in order listed
C = Disk Controller
S = SWATH/RAM PCA
D = Disk Drive
R = Reformat Disk and retry
I = I/O DMA PCA
P = Processor PCA
M = Main/Interconnect PCA
1 = Change Queue Size, cycle power and retry

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