solution Contentsolution Content

KOMMUNIKÁCIÓS TÁMOGATÁS- CUSTOMER ADVISORY

Dokumentumazonosító: c06225712

Verzió: 3

HP Notebook and Tablet PCs - 3F0 Error Is Displayed During Startup

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

A kiadás dátuma : 29-Jan-2019

Utolsó frissítés : 29-Jan-2019

LEÍRÁS
The following error is displayed during the startup process:
BootDevice Not Found
Please install an operating system on your hard disk
hard Disk - (3F0)
F2 System Diagnostics
For more information, please visit: www.hp.com/go/techcenter/startup
Computers with CV5 Solid State Drives listed in the Scope may display the error intermittently.
Figure 1. 3F0 error.

HATÁSKÖR
The information in this document applies to the following:
Parts:
  • HP 128 GB TLC 2280 M.2 CV5 Solid State Drive
  • HP 256 GB TLC 2280 M.2 CV5 Solid State Drive
  • HP 512 GB TLC 2280 M.2 CV5 Solid State Drive
Computers:
  • HP Elite x2 1012 G1 Tablet series
  • HP Elite x2 1012 G1 Tablet with Travel Keyboard series
  • HP EliteBook 1030 G1 Notebook PC series
  • HP EliteBook 1040 G3 Notebook PC series
  • HP EliteBook 1040 G3 Notebook PC series
  • HP EliteBook 725 G3 Notebook PC series
  • HP EliteBook 745 G3 Notebook PC series
  • HP EliteBook 755 G3 Notebook PC series
  • HP EliteBook 820 G3 Notebook PC series
  • HP EliteBook 828 G3 Notebook PC series
  • HP EliteBook 840 G3 Notebook PC series
  • HP EliteBook 848 G3 Notebook PC series
  • HP EliteBook 850 G3 Notebook PC series
  • HP Pro x2 612 G1 Tablet series
  • HP Pro x2 612 G1 Tablet with Power Keyboard series
  • HP Pro x2 612 G1 Tablet with Travel Keyboard series
  • HP ProBook 11 EE G2 Notebook PC series
  • HP ProBook 430 G3 Notebook PC series
  • HP ProBook 440 G3 Notebook PC series
  • HP ProBook 446 G3 Notebook PC series
  • HP ProBook 450 G3 Notebook PC series
  • HP ProBook 450 G3 Notebook PC series
  • HP ProBook 470 G3 Notebook PC series
  • HP ProBook 640 G2 Notebook PC series
  • HP ProBook 645 G2 Notebook PC series
  • HP ProBook 650 G2 Notebook PC series
  • HP ProBook 655 G2 Notebook PC series
  • HP Spectre Pro x360 G1 Convertible PC series
  • HP Spectre Pro x360 G2 Convertible PC series
  • HP ZBook 15u G3 Mobile Workstation PC series
Operating Systems:
  • Microsoft Windows 10 RS5 (Version 1809)
  • Microsoft Windows 10 RS4 (Version 1803)
  • Microsoft Windows 10 RS3 (Version 1709)
  • Microsoft Windows 10 RS2 (Version 1703)
  • Microsoft Windows 10 RS1 (Version 1607)
ELEMZÉS
To resolve this issue, download and install the following SoftPaq to update the SSD firmware:
SoftPaq Description
Release Notes
Download SoftPaq
Lite-On SSD Firmware Update
Version: V58T_3
Revision: A
SP98551 release notes
SP98551 File Download
megjegyzés:
If the firmware update is unsuccessful in updating the SSD firmware, contact HP support.
A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers.

Hardware platforms affected : HP Elite x2 1012 G1 Tablet, HP Elite x2 1012 G1 Tablet (ENERGY STAR), HP Elite x2 1012 G1 Tablet Bundle, HP Elite x2 1012 G1 Tablet with Travel Keyboard (ENERGY STAR) Bundle, HP Elite x2 1012 G1 Tablet with Travel Keyboard Bundle, HP EliteBook 1030 G1 Notebook PC, HP EliteBook 1030 G1 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 1030 G1 Notebook PC Bundle, HP EliteBook 1040 G3 Notebook PC, HP EliteBook 1040 G3 Notebook PC (ENERGY STAR), HP EliteBook 725 G3 Notebook PC, HP EliteBook 725 G3 Notebook PC (ENERGY STAR), HP EliteBook 725 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 725 G3 Notebook PC Bundle, HP EliteBook 745 G3 Notebook PC, HP EliteBook 745 G3 Notebook PC (ENERGY STAR), HP EliteBook 745 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 745 G3 Notebook PC Bundle, HP EliteBook 755 G3 Notebook PC, HP EliteBook 755 G3 Notebook PC (ENERGY STAR), HP EliteBook 755 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 755 G3 Notebook PC Bundle, HP EliteBook 820 G3 Notebook PC, HP EliteBook 820 G3 Notebook PC (ENERGY STAR), HP EliteBook 820 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 828 G3 Notebook PC, HP EliteBook 840 G3 Notebook PC, HP EliteBook 840 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 848 G3 Notebook PC, HP EliteBook 850 G3 Notebook PC, HP EliteBook 850 G3 Notebook PC (ENERGY STAR) Bundle, HP Pro x2 612 G1 Tablet, HP Pro x2 612 G1 Tablet Bundle, HP Pro x2 612 G1 Tablet with Power Keyboard, HP Pro x2 612 G1 Tablet with Travel Keyboard, HP ProBook 11 EE G2 Notebook PC, HP ProBook 11 EE G2 Notebook PC (ENERGY STAR), HP ProBook 430 G3 Notebook PC, HP ProBook 430 G3 Notebook PC (ENERGY STAR), HP ProBook 430 G3 Notebook PC Bundle, HP ProBook 440 G3 Notebook PC, HP ProBook 440 G3 Notebook PC (ENERGY STAR), HP ProBook 440 G3 Notebook PC Bundle, HP ProBook 446 G3 Notebook PC, HP ProBook 446 G3 Notebook PC (ENERGY STAR), HP ProBook 450 G3 Notebook PC, HP ProBook 450 G3 Notebook PC (ENERGY STAR), HP ProBook 450 G3 Notebook PC Bundle, HP ProBook 470 G3 Notebook PC, HP ProBook 470 G3 Notebook PC (ENERGY STAR), HP ProBook 640 G2 Notebook PC, HP ProBook 640 G2 Notebook PC (ENERGY STAR) Bundle, HP ProBook 645 G2 Notebook PC, HP ProBook 645 G2 Notebook PC (ENERGY STAR), HP ProBook 650 G2 Notebook PC, HP ProBook 650 G2 Notebook PC (ENERGY STAR), HP ProBook 650 G2 Notebook PC (ENERGY STAR) Bundle, HP ProBook 655 G2 Notebook PC, HP ProBook 655 G2 Notebook PC (ENERGY STAR), HP Spectre Pro x360 G1 Convertible PC, HP Spectre Pro x360 G1 Convertible PC (ENERGY STAR), HP Spectre Pro x360 G1 Convertible PC Bundle, HP Spectre Pro x360 G2 Convertible PC, HP Spectre Pro x360 G2 Convertible PC (ENERGY STAR), HP ZBook 15u G3 Mobile Workstation, HP ZBook 15u G3 Mobile Workstation, HP ZBook 15u G3 Mobile Workstation (ENERGY STAR), HP ZBook 15u G3 Mobile Workstation (ENERGY STAR) Bundle

Érintett operációs rendszerek : Nem alkalmazható

Érintett szoftver : Nem alkalmazható

Kommunikációs támogatás kereszthivatkozási azonosító : IA06225712

© Copyright 2023 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

További támogatási lehetőségek

Kapcsolatfelvétel az egyik támogatási szakemberünkkel

Adjon meg egy témát a tudástárunkban való kereséshez

Miben segíthetünk?