Use the following procedure to check for paper in all possible jam locations related to the fuser area inside the right door.
Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Recommended action for customers
When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
13.B9.yz Jam in right door
y = jam type (A or D)
z = Paper tray. This can be 0-5 or "D" for duplex print jobs.
Or
z = Fuser mode. This can be 0-9 or A-F.
13.B9.Cz Jam in right door (Fuser wrap jam)
z = Fuser mode. This can be 0-9 or A-F.
13.B9.FF Residual paper jam in right door
The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.