HP printers - Change from a USB to a Wi-Fi connection

Disconnect the USB printer from the computer, and then remove it from HP Smart if necessary.

1. Turn off the printer, and then turn off the computer.

2. Disconnect the USB cable from the printer and the computer.

3. Turn on printer and the computer.

4. Close any device setup prompts that display on the computer.

5. If you previously used HP Smart to set up the USB printer, remove the printer from the app.

   On the app home screen, right-click the printer name and then select Forget This Printer.

   

Get the HP Smart app for Android, Apple iOS or iPadOS, Windows, and macOS.

1. Download the HP Smart app from 123.hp.com (Android, Apple iOS), HP Smart - Microsoft Store (Windows, in English), or HP Smart - Mac App Store (macOS, in English).

   Note:

   Having trouble downloading the app? Go to Unable to download and install the HP Smart printer app for more information.

2. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.

Add your printer to HP Smart and follow the guided setup to connect to your computer or mobile device.

1. If you are setting up the printer on a Wi-Fi network, prepare the printer for setup.

   • Place the printer and the computer or mobile device near the Wi-Fi router.

   • Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

   • Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.

   • For Windows computers, turn on Windows Update to make sure Windows is always up to date.

   • After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

   • Multiple printers within range of your device might display during setup. Make sure to select the correct printer. Do not select a printer with DIRECT in its name, as it is only for Wi-Fi Direct connections.

2. Open HP Smart.

   • If this is the first time you are opening HP Smart, the app attempts to detect and set up the printer.

   • If this is not the first time you are opening HP Smart, click Add Printer or the plus sign to find the printer.

3. On the connection type screen, select Wi-Fi, USB, or Network. The options displayed vary depending on your computer or mobile device. Follow the steps to complete the setup.

   If you are using a Wi-Fi connection and your printer is not found, continue to the next step.

4. Restore Wi-Fi setup mode.

   • Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

   • Printers without a touchscreen display or menu: Go to Restore Wi-Fi setup mode on your HP printer to restore default settings by pressing the buttons on your printer.

5. Within two hours, close then re-open HP Smart, and then add the printer again.

6. Follow the guided setup screens to complete the printer setup.