hp-concentra-wrapper-portlet

Actions

Loading...

HP LaserJet Pro MFP - Change error correction and fax speed

This document contains steps to change the error correction and fax speed settings on the HP LaserJet Pro MFP.

Note:

The steps vary according to the type of control panel.

Touchscreen with white background

Touchscreen with black background

Click the section below for your control-panel type and then follow the steps provided.

Touchscreen control panel with white background

The following sections pertain to HP LaserJet Pro MFP models that have a touchscreen control panel with a white background.

Touchscreen with white background

Click a section heading below to expand the section and then follow the steps provided.

Change the Error Correction Mode setting

Usually, the printer monitors the signals on the telephone line while it is sending or receiving a fax. If the printer detects an error during the transmission and the error correction setting is On, the printer can request that the portion of the fax be resent.

Note:

The factory-set default for error correction is On.

You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission.

Turning off the setting might be useful when you are trying to send a fax overseas, or receive one from overseas, or if you are using a satellite telephone connection.

Follow these steps to change the Error Correction Mode setting:

From the Home screen on the printer control panel, swipe right and touch the Fax icon.
Touch the Setup icon.
Touch Preferences.
Scroll to Error Correction Mode, and then touch On or Off.

Change the fax speed

The fax speed setting is the modem protocol that the printer uses to send faxes. It is the worldwide standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits per second (bps).

You should change the setting only if you are having trouble sending a fax to, or receiving a fax from, a particular device. Decreasing the fax speed might be useful when you are trying to send a fax overseas, or receive one from overseas, or if you are using a satellite telephone connection.

Note:

The factory-set default for the fax speed setting is Fast (V.34).

From the Home screen on the printer control panel, swipe right and touch the Fax icon.
Swipe right and touch the Setup icon.
Touch Preferences, and then scroll to and touch Speed.
Touch the desired speed setting.

Touchscreen control panel with black background

The following sections pertain to HP LaserJet Pro MFP models that have a touchscreen control panel with a black background.

Touchscreen with black background

Click a section heading below to expand the section and then follow the steps provided.

Change the Error Correction setting

Usually, the printer monitors the signals on the telephone line while it is sending or receiving a fax. If the printer detects an error during the transmission and the error correction setting is On, the printer can request that the portion of the fax be resent.

Note:

The factory-set default for error correction is On.

You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission.

Turning off the setting might be useful when you are trying to send a fax overseas, or receive one from overseas, or if you are using a satellite telephone connection.

Follow these steps to change the Error Correction setting:

From the Home screen on the printer control panel, touch the Setup button .
Touch the Service menu.
Touch the Fax Service menu.
Touch the Error Correction button, and then touch the On or Off button.

Change the fax speed

The fax speed setting is the modem protocol that the printer uses to send faxes. It is the worldwide standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits per second (bps).

You should change the setting only if you are having trouble sending a fax to, or receiving a fax from, a particular device. Decreasing the fax speed might be useful when you are trying to send a fax overseas, or receive one from overseas, or if you are using a satellite telephone connection.

Note:

The factory-set default for the fax speed setting is Fast (V.34).

From the Home screen on the printer control panel, touch the Setup button .
Touch the Fax Setup menu.
Touch the Advanced Setup menu.
Scroll to and touch the Fax Speed button, and then touch the speed setting that you want to use.