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HP Customer Support - Knowledge Base

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HP LaserJet Enterprise MFP M430, M431, HP LaserJet Managed MFP E42540 - 13.E1 jam error in the output bin

Use the following procedure to check for paper in all possible jam locations related to the output bin.

When a jam occurs, the control panel displays an animation that assists in clearing the jam.

If paper is visible in the output bin, grasp the leading edge and remove it.
Press the front door release button.
Open the front door.
Lift the scanner assembly.
Remove any jammed paper.
Close the scanner assembly.
Open the rear door.
Remove any jammed paper from the rear door area.
Close the rear door and the front door.

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Croatia

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Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update"

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