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Learn about removing and replacing the document feeder rollers.
Turn the printer power off
Disconnect the power cable.
To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.
To prevent damage to a toner cartridge, do not expose it to light for more than a few minutes. Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of time.
If toner gets on the skin or clothing, wipe it off with dry tissue paper and wash in cold water. Hot water sets toner and it might be difficult, or impossible, to remove.
Use the table below to identify the correct part number for your printer, and then go to https://parts.hp.com/hpparts to order the part.
ADF maintenance kit with instruction guide
No special tools are required to remove or install this assembly.
Turn the printer power on
Connect the power cable.
Use the power switch to turn the power on.
Print any pages necessary to make sure the printer is functioning correctly.
Follow these steps to remove the pickup and feed roller assembly.
Open the document-feeder jam access door.
Open the document-feeder jam access door
Release the blue locking arm.
Release the blue locking arm
Slide the pickup and feed roller assembly to the left (callout 1), and then pull it away from the document feeder (callout 2) to remove it.
Remove the roller assembly
Follow these steps to remove the separation roller.
Rotate the top edge of the separation roller cover away from the printer to release it.
Release the separation roller cover
Remove the cover.
Remove the cover
Slide the separation roller to the left, and then lift it up and away from the document feeder to remove it.
Remove the roller
Follow these steps to unpack the replacement assembly.
Dispose of the defective part.
HP recommends responsible disposal of the defective part.
Unpack the replacement part from the packaging.
Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.
Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.
To install an assembly, reverse the removal steps.
When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.
Follow these steps to install the separation roller.
Lower the separation roller into the document feeder, and then slide it to the right to install it.
Install the roller
Position the bottom edge of the separation roller cover on the printer.
Position the separation roller cover
Rotate the cover down to close it.
Close the separation roller cover
The roller might seem loose until the cover is snapped closed. The cover helps hold the roller in place.
Snap the cover closed
Follow these steps to install the pickup and feed roller assembly.
Position the pickup and feed roller assembly in the document feeder (callout 1), and then slide the assembly to the right (callout 2) to install it.
Install the roller assembly
Close the blue locking arm.
close the blue locking arm
Close the document-feeder jam access door.
Close the document-feeder jam access door