hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

Replace HP inkjet printer cartridges

Replace any low or empty cartridges in an HP inkjet printer.

Identify your cartridge type for steps to access and replace them. Replacement cartridges and other supplies can be purchased from the HP Store.

Ink cartridge types

Replace ink cartridges (178, 364, 564, 655, 862, 902-920, 934, 935)

Replace cartridges for printers that use HP 178, 364, 564, 655, 862, 902, 903, 904, 905, 906, 907, 908, 909, 910, 912, 914, 915, 916, 917, 918, 919, 920, 934, and 935 cartridges.

Example of HP 902 ink cartridges
  1. Make sure paper is loaded in the main tray, and then turn on the printer.

  2. Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.

  3. Push in the tab on a cartridge, and then pull it from the slot.

    Removing the cartridge from the carriage
  4. Remove the new cartridge from the package, and then pull the orange pull-tab and plastic wrap completely off. The paper label on the top side tears slightly to vent the cartridge.

    CAUTION:

    Completely remove the-tab and plastic wrap before removing the orange cap in the next step. Otherwise, ink might leak.

    Removing the orange tab and plastic wrap
  5. Hold the cartridge by its sides, and then twist the orange cap counter-clockwise to remove it.

    CAUTION:

    Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, an ink system failure, and a failed electrical connection.

    Removing the orange cap from the ink cartridge
  6. Insert the cartridge into its color-coded slot, and then press down on it until it clicks into place.

    Inserting the ink cartridge until it clicks into the carriage
  7. If the cartridge does not firmly seat, take it out of the slot, gently bend the tab away from the cartridge no more than 1.27 cm (0.5 in), and then reinsert it.

    CAUTION:

    Bending the tab too far might damage the cartridge or cause the tab to break off.

    Bending the tab outward on the ink cartridge
  8. Close the door or lid to the cartridge access area, and then follow any instructions to align the printer if prompted.

Replace ink cartridges (932, 933, 950, 951-959, 962-969)

Replace cartridges for printers that use 932, 933, 950, 951, 952, 953, 954, 955, 956, 957, 958, 959, 962, 963, 964, 965, 966, 967, 968, and 969 cartridges.

Example of HP 932 ink cartridges
  1. Make sure paper is loaded in the main tray, and then turn on the printer.

  2. Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.

  3. Push in on the front of a cartridge to release it from the carriage.

    CAUTION:

    Do not lift the latch handle on the side of the carriage. This can unseat the printhead and cause print mechanism damage and printing problems.

    Removing the cartridge from the carriage
  4. Remove the new cartridge from the package.

  5. Insert the cartridge into its color-coded slot until it clicks into place.

  6. Close the door or lid to the cartridge access area, and then follow any instructions to align the printer if prompted.

Replace ink cartridges (21, 22, 27, 28, 56-67, 61/301, 63/302, 64/303, 65/304, 74, 75, 92-98, 304, 305, 901 cartridges)

Replace cartridges for printers that use 21, 22, 27, 28, 56, 57, 60, 61, 61/301, 62, 63, 63/302, 64, 64/303, 65, 65/304, 67, 74, 75, 94, 95, 96, 97, 98, 304, 305, and 901 cartridges.

Example of HP 803 ink cartridges
  1. Make sure paper is loaded in the main tray, and then turn on the printer.

  2. Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.

  3. Remove a cartridge from the carriage.

    • Carriages with cartridge latches: Open the latch, and then pull the cartridge up and out of the slot.

      Removing the ink cartridges with latches from the carriage
    • Carriages without cartridge latches: Gently press down on the cartridge to release it, and then pull it out of the slot.

      Removing the ink cartridges from the carriage
  4. Remove the new cartridge from the package. Be careful to only hold it by the black plastic sides.

  5. Remove the tape from the cartridge.

    CAUTION:

    Do not attempt to replace the protective tape or touch the copper-colored contacts or the ink nozzles. Touching these parts can result in an ink system failure.

    Removing the tape from the ink cartridge
  6. Insert the cartridge into its color-coded slot, making sure it is securely seated in the carriage. Close the latch if present.

  7. Close the door or lid to the cartridge access area, and then follow any instructions to align the printer if prompted.


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Croatia

hp-detect-load-my-device-portlet

Actions
Loading...