Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
-
13.B2.Az Jam in right door
-
13.B2.Dz Jam in right door
-
13.B9.Az Fuser Jam
-
13.B9.Dz Jam in right door
In addition to the instructions provided in this document, you can view the following video of how to clear a paper jam in the fuser area:
note:The printer models referenced in this video might be different from your printer model, but the steps to clear the jam are the same.
How to Clear Paper Jams in the Fuser Area on HP Color LaserJet Managed MFP E77822, E77825, E77830, E78323, E78325, E78330 Printers
Learn how to clear paper jams in the fuser area on HP Color LaserJet Managed MFP E78323, E78325, E78330 printers.
note:The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.
-
Open the right door.Figure : Open the right door
-
Gently remove any jammed paper from inside the right door.Figure : Remove jammed paper from inside the right door
-
Close the right door.Figure : Close the right door
