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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.

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HP ENVY - 13-aq1026tu Product Specifications

Hardware

Product number
8SM94PA
Product name
HP ENVY - 13-aq1026tu
Microprocessor
Intel® Core™ i7-10510U (1.8 GHz base frequency, up to 4.9 GHz base with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Chipset
Intel® Integrated SoC
Memory, standard
8 GB DDR4-2400 SDRAM (onboard)
Video graphics
Intel® UHD Graphics
Hard drive
512 GB PCIe® NVMe™ TLC M.2 SSD with Raid 0 configured
Display
13.3" diagonal FHD IPS BrightView micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Intel® Wireless-AC 9560 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo
Expansion slots
1 microSD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.2, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
30.7 x 21.15 x 1.47 cm
Weight
Starting at 1.17 kg
Power supply type
65 W EM AC power adapter
Battery type
4-cell, 53 Wh Li-ion polymer
Video Playback Battery life
Up to 18 hours and 15 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen, quad speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP Documentation; HP e-Service; HP JumpStart; HP Support Assistant; HP Connection Optimizer; HP Command Center; HP PC Hardware Diagnostics Windows
Software included
McAfee LiveSafe™
Pre-installed software
Alexa; iQiyi

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Country/Region: Flag Croatia

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