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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.

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HP Pavilion Desktop - TP01-0018ng Product Specifications

Hardware

Product Number
8XC22EA
Product Name
HP Pavilion Desktop - TP01-0018ng
Motherboard
Erica
Motherboard Specifications Link
Memory
16 GB DDR4-2666 SDRAM (2 x 8 GB)
Internal Storage
512 GB PCIe® NVMe™ M.2 SSD
Hard drive (2nd)
1 TB 7200 rpm SATA
Processor Type
AMD Ryzen 5
Processor
AMD Ryzen™ 5 3500 (3.6 GHz GHz base clock, up to 4.1 GHz max boost clock, 19 MB cache, 6 cores)
Processor Family
AMD Ryzen™ 5 processor
Processor Speed
3.6 GHz
Graphics
Discrete
Graphics Card
AMD Radeon™ RX 5500 Graphics (4 GB GDDR5 dedicated)
Expansion Slots
1 PCIe x1; 1 PCIe x16; 2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek Wi-Fi 5 (1x1) and Bluetooth® 4.2 combo
Optical Drive
DVD-Writer
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
15.54 x 30.3 x 33.74 cm
Weight
5.96 kg
Power Supply Type
400 W internal power supply
Keyboard
USB Black Wired keyboard and mouse combo

Software

Software Included
McAfee LiveSafe™
Operating System
Windows 10 Home 64

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Country/Region: Flag Croatia

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