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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP LaserJet E62565, E62575, E62665, E62675, E67560, E67650, E67660 - Configure the 900-sheet 3-bin Stapling Mailbox

The stapling mailbox can staple documents in the upper left or upper right corners, and it can stack up to 900 sheets of paper in the three output bins. The output bins have three mode-configuration options: stacker mode, mailbox mode, or function separator mode.

Configure the default staple location

  1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon.
  2. Open the following menus:
    1. Manage Stapler/Stacker
    2. Staple
  3. Select a staple location from the list of options, and then touch the Save button. The following options are available:
    • None: No staples
    • Top left or right: If the document has portrait orientation, the staple is in the top left corner of the short edge of the paper. If the document has landscape orientation, the staple is in the top right corner of the long edge of the paper.
    • Top left: The staple is in the top left corner of the short edge of the paper.
    • Top right: The staple is in the top right corner of the long edge of the paper.
      Figure : Staple locations
    1. Top left corner of the short edge of the paper
    2. Top right corner of the long edge of the paper

Configure the operation mode

Use this procedure to configure how the printer sorts jobs into the output bins.
  1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon.
  2. Open the following menus:
    1. Manage Stapler/Stacker
    2. Operation Mode
  3. Select a mode from the list of options, and then select the Save button. The following options are available:
    • Mailbox: The printer places jobs in different bins according to the person who sent them.
    • Stacker: The printer stacks jobs in the bins from bottom to top.
    • Function Separator: The printer places jobs in different bins according to printer function such as print jobs, copy jobs, or fax jobs.
To configure the HP print driver for the selected operation mode, complete the following steps:
Windows® 10, 8.1, and 8
  1. Right-click on the bottom-left corner of the screen.
  2. Select Control Panel. Under Hardware and Sound, select View devices and printers.
  3. Right-click the name of the printer, and then select Printer Properties.
  4. Click the Device Settings tab.
  5. Select Update Now. Or, in the drop-down menu next to Automatic Configuration, select Update Now.
    note:
    Newer V4 drivers do not support Update Now. For these drivers, complete one of the following procedure options:
    • Option 1: Manually configure the operation mode under Accessory Output Bin, if listed.
    • Option 2: Stop and restart the print spooler
      1. Click the Start button (or open a search box).
      2. Type services.msc, and then press the Enter key.
      3. Right-click Print Spooler in the list of services, and select Stop.
      4. Right click Print Spooler again, and select Start.
    • Option 3: Shut down and restart the computer.
Windows® 7
  1. Make sure the printer is turned on and connected to the computer or a network.
  2. Open the Windows® Start menu, and then click Devices and Printers.
  3. Right-click the name of the printer, and then select Printer Properties.
  4. Click the Device Settings tab.
  5. Select Update Now. Or, in the drop-down menu next to Automatic Configuration, select Update Now.
macOS
  1. From the Apple menu, click System Preferences.
  2. Select Print & Scan (or Printers & Scanners).
  3. Select the printer, and then select Options & Supplies. Select Driver.
  4. Manually configure the Accessory Output Mode, if available. Or, if not available, the operation mode is configured at the time of printing.

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