Use the following procedure to check for paper in all possible jam locations related to the optional 550-sheet paper trays. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
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13.A3.Dx
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13.A4.Dx
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13.A5.D5
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13.A3.FF
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13.A4.FF
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13.A5.FF
In addition to the instructions provided in this document, you can view the following video of how to clear a paper jam in the 550-sheet paper trays:
note:The printer model referenced in the video is different, but the steps also apply to the E55040 model.

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Open the lower-right door.Figure : Open the lower-right door
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Gently pull out any jammed paper from inside the lower-right door.Figure : Remove jammed paper from inside the lower-right door
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Open the tray and remove it from the printer by pulling and lifting it up slightly.Figure : Open and remove the tray
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Remove any jammed or damaged sheets of paper from the tray. Verify that the tray is not overfilled and that the paper guides are adjusted correctly.Figure : Remove damaged sheets from the tray
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Remove any paper from the feed rollers inside the printer. First pull the paper to the left to release it, and then pull it forward to remove it.Figure : Remove jammed paper from the tray feed rollers
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Close the lower-right door.Figure : Close the lower-right door
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Reinsert and close the tray.Figure : Reinsert and close the tray