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HP Laserjet Enterprise M631-M633, HP LaserJet Managed E62555-E62575, E62655-E62675 - Clear paper jams in the HP 900-sheet 3-bin Stapling Mailbox - 13.E, 13.7, 13.8

Clear paper jams in the HP 900-sheet 3-bin Stapling Mailbox - 13.E, 13.7, 13.8

The following information describes how to clear a paper jam in the HP Stapling Mailbox. When a jam occurs, the control panel displays one of the following error messages and an animation that assists in clearing the jam.
  • 13.E1.XX Jam at Standard Output Bin
  • 13.70.XX MBM Jam
  • 13.8X Stapler/Stacker Jam
  1. Remove any jammed paper from the HP Stapling Mailbox bins.
    Figure : Remove the jammed paper
  2. Open the jam-access door on the back side of the HP Stapling Mailbox. If jammed paper is visible inside the jam-access door, pull it straight out to remove it.
    Figure : Remove the jammed paper
  3. Close the HP Stapling Mailbox jam access door.
    Figure : Close the MBM jam access door

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